FORM 6-K
SECURITIES AND EXCHANGE COMMISSION
Washington D.C. 20549
Report of Foreign Private Issuer
Pursuant to Rule 13a-16 or 15d-16
of the Securities Exchange Act of 1934
For February 25, 2010
Commission File Number: 001-10306
The Royal Bank of Scotland Group plc
RBS, Gogarburn, PO Box 1000
Edinburgh EH12 1HQ
(Address of principal executive offices)
Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.
Form 20-F X | Form 40-F |
Yes | No X |
The following information was issued as a Company announcement in London, England and is furnished pursuant to General Instruction B to the General Instructions to Form 6-K:
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
£m
|
|
£m
|
£m
|
£m
|
£m
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net interest income
|
4,427
|
|
3,538
|
3,322
|
3,261
|
3,446
|
|
(22%)
|
6%
|
|
|
|
|
|
|
|
|
|
|
Non-interest income (excluding
insurance net premium income)
|
(5,503)
|
|
3,776
|
1,498
|
2,532
|
2,786
|
|
(151%)
|
10%
|
Insurance net premium income
|
1,439
|
|
1,356
|
1,301
|
1,301
|
1,308
|
|
(9%)
|
1%
|
|
|
|
|
|
|
|
|
|
|
Non-interest income
|
(4,064)
|
|
5,132
|
2,799
|
3,833
|
4,094
|
|
-
|
7%
|
|
|
|
|
|
|
|
|
|
|
Total income
|
363
|
|
8,670
|
6,121
|
7,094
|
7,540
|
|
-
|
6%
|
Operating expenses
|
(3,735)
|
|
(4,667)
|
(4,066)
|
(4,195)
|
(4,473)
|
|
20%
|
7%
|
|
|
|
|
|
|
|
|
|
|
Profit/(loss) before other
operating charges
|
(3,372)
|
|
4,003
|
2,055
|
2,899
|
3,067
|
|
(191%)
|
6%
|
Insurance net claims
|
(1,056)
|
|
(966)
|
(925)
|
(1,145)
|
(1,321)
|
|
25%
|
15%
|
|
|
|
|
|
|
|
|
|
|
Operating profit/(loss) before
impairment losses
|
(4,428)
|
|
3,037
|
1,130
|
1,754
|
1,746
|
|
(139%)
|
-
|
Impairment losses
|
(4,673)
|
|
(2,858)
|
(4,663)
|
(3,279)
|
(3,099)
|
|
(34%)
|
(5%)
|
|
|
|
|
|
|
|
|
|
|
Group operating (loss)/profit*
|
(9,101)
|
|
179
|
(3,533)
|
(1,525)
|
(1,353)
|
|
(85%)
|
(11%)
|
Amortisation of purchased
intangible assets
|
(62)
|
|
(85)
|
(55)
|
(73)
|
(59)
|
|
(5%)
|
(19%)
|
Integration and restructuring costs
|
(752)
|
|
(379)
|
(355)
|
(324)
|
(228)
|
|
(70%)
|
(30%)
|
Gain on redemption of own debt
|
-
|
|
-
|
3,790
|
-
|
-
|
|
-
|
-
|
Strategic disposals
|
442
|
|
241
|
212
|
(155)
|
(166)
|
|
(138%)
|
7%
|
Gains on pensions curtailment
|
-
|
|
-
|
-
|
-
|
2,148
|
|
-
|
-
|
Bonus tax
|
-
|
|
-
|
-
|
-
|
(208)
|
|
-
|
-
|
|
|
|
|
|
|
|
|
|
|
Profit/ (loss) before tax
|
(9,473)
|
|
(44)
|
59
|
(2,077)
|
134
|
|
(101%)
|
(106%)
|
Tax
|
1,701
|
|
(228)
|
640
|
576
|
(649)
|
|
(138%)
|
-
|
|
|
|
|
|
|
|
|
|
|
(Loss)/profit from continuing
operations
|
(7,772)
|
|
(272)
|
699
|
(1,501)
|
(515)
|
|
(93%)
|
(66%)
|
From discontinued operations, net
of tax
|
1
|
|
(45)
|
(13)
|
(7)
|
(7)
|
|
-
|
-
|
|
|
|
|
|
|
|
|
|
|
(Loss)/profit for the period
|
(7,771)
|
|
(317)
|
686
|
(1,508)
|
(522)
|
|
(93%)
|
(65%)
|
Minority interests
|
(221)
|
|
(471)
|
(83)
|
(47)
|
(47)
|
|
(79%)
|
-
|
Preference share and other
dividends
|
(162)
|
|
(114)
|
(432)
|
(245)
|
(144)
|
|
(11%)
|
(41%)
|
|
|
|
|
|
|
|
|
|
|
(Loss) attributable to
ordinary shareholders before
write-down of goodwill and
other intangible assets
|
(8,154)
|
|
(902)
|
171
|
(1,800)
|
(713)
|
|
(91%)
|
(60%)
|
Write-down of goodwill and other
intangible assets, net of tax
|
(16,196)
|
|
-
|
(311)
|
-
|
(52)
|
|
(100%)
|
-
|
Loss attributable to ordinary
shareholders
|
(24,350)
|
|
(902)
|
(140)
|
(1,800)
|
(765)
|
|
(97%)
|
(58%)
|
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
Key metrics
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
|
|
|
|
|
|
|
|
|
Net interest margin
|
2.11%
|
|
1.78%
|
1.70%
|
1.75%
|
1.83%
|
|
(28bp)
|
8bp
|
Cost:income ratio
|
1,028.9%
|
|
53.8%
|
66.4%
|
59.1%
|
59.3%
|
|
-
|
(19bp)
|
Risk-weighted assets - Gross
|
£577.8bn
|
|
£575.7bn
|
£547.3bn
|
£594.7bn
|
£565.8bn
|
|
(2%)
|
(5%)
|
Benefit of APS
|
-
|
|
-
|
-
|
-
|
(£127.6bn)
|
|
-
|
-
|
Risk-weighted assets
|
£577.8bn
|
|
£575.7bn
|
£547.3bn
|
£594.7bn
|
£438.2bn
|
|
(24%)
|
(26%)
|
Risk elements In lending
|
£18.8bn
|
|
£23.7bn
|
£30.7bn
|
£35.0bn
|
£35.0bn
|
|
86%
|
-
|
Provision balance as % of
REIL/PPL*
|
50%
|
|
45%
|
44%
|
43%
|
42%
|
|
(800bp)
|
(100bp)
|
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
£m
|
|
£m
|
£m
|
£m
|
£m
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Operating profit/(loss) before
impairment losses
|
|
|
|
|
|
|
|
|
|
UK Retail
|
381
|
|
371
|
490
|
468
|
579
|
|
52%
|
24%
|
UK Corporate
|
487
|
|
421
|
535
|
566
|
530
|
|
9%
|
(6%)
|
Wealth
|
77
|
|
100
|
134
|
120
|
99
|
|
29%
|
(18%)
|
Global Banking & Markets
|
(2,817)
|
|
3,737
|
1,018
|
593
|
1,001
|
|
(136%)
|
69%
|
Global Transaction Services
|
285
|
|
240
|
269
|
275
|
228
|
|
(20%)
|
(17%)
|
Ulster Bank
|
36
|
|
71
|
78
|
59
|
73
|
|
103%
|
24%
|
US Retail & Commercial
|
312
|
|
182
|
136
|
137
|
134
|
|
(57%)
|
(2%)
|
RBS Insurance
|
176
|
|
81
|
142
|
13
|
(170)
|
|
(197%)
|
-
|
Central items
|
(476)
|
|
486
|
(311)
|
121
|
(3)
|
|
(99%)
|
(102%)
|
|
|
|
|
|
|
|
|
|
|
Core
|
(1,539)
|
|
5,689
|
2,491
|
2,352
|
2,471
|
|
-
|
5%
|
Non-Core
|
(2,889)
|
|
(2,652)
|
(1,361)
|
(598)
|
(725)
|
|
(75%)
|
21%
|
|
|
|
|
|
|
|
|
|
|
Operating profit/(loss) before
impairment losses
|
(4,428)
|
|
3,037
|
1,130
|
1,754
|
1,746
|
|
(139%)
|
-
|
|
|
|
|
|
|
|
|
|
|
Included in the above are
movements in fair value of own
debt:
|
|
|
|
|
|
|
|
|
|
Global Banking & Markets
|
(875)
|
|
647
|
(482)
|
(320)
|
106
|
|
(112%)
|
(133%)
|
Central items
|
14
|
|
384
|
(478)
|
(163)
|
164
|
|
-
|
-
|
|
|
|
|
|
|
|
|
|
|
|
(861)
|
|
1,031
|
(960)
|
(483)
|
270
|
|
(131%)
|
(156%)
|
|
|
|
|
|
|
|
|
|
|
Impairment losses by division
|
|
|
|
|
|
|
|
|
|
UK Retail
|
292
|
|
354
|
470
|
404
|
451
|
|
54%
|
12%
|
UK Corporate
|
169
|
|
100
|
450
|
187
|
190
|
|
12%
|
2%
|
Wealth
|
8
|
|
6
|
16
|
1
|
10
|
|
25%
|
-
|
Global Banking & Markets
|
502
|
|
269
|
(31)
|
272
|
130
|
|
(74%)
|
(52%)
|
Global Transaction Services
|
40
|
|
9
|
4
|
22
|
4
|
|
(90%)
|
(82%)
|
Ulster Bank
|
71
|
|
67
|
90
|
144
|
348
|
|
-
|
142%
|
US Retail & Commercial
|
177
|
|
223
|
146
|
180
|
153
|
|
(14%)
|
(15%)
|
RBS Insurance
|
42
|
|
5
|
1
|
2
|
-
|
|
-
|
-
|
Central items
|
11
|
|
(3)
|
1
|
1
|
2
|
|
(82%)
|
100%
|
|
|
|
|
|
|
|
|
|
|
Core
|
1,312
|
|
1,030
|
1,147
|
1,213
|
1,288
|
|
(2%)
|
6%
|
Non-Core
|
3,361
|
|
1,828
|
3,516
|
2,066
|
1,811
|
|
(46%)
|
(12%)
|
|
|
|
|
|
|
|
|
|
|
Total impairment losses
|
4,673
|
|
2,858
|
4,663
|
3,279
|
3,099
|
|
(34%)
|
(5%)
|
3
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
£m
|
|
£m
|
£m
|
£m
|
£m
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Operating (loss)/profit by division
|
|
|
|
|
|
|
|
|
|
UK Retail
|
89
|
|
17
|
20
|
64
|
128
|
|
44%
|
100%
|
UK Corporate
|
318
|
|
321
|
85
|
379
|
340
|
|
7%
|
(10%)
|
Wealth
|
69
|
|
94
|
118
|
119
|
89
|
|
29%
|
(25%)
|
Global Banking & Markets
|
(3,319)
|
|
3,468
|
1,049
|
321
|
871
|
|
(126%)
|
171%
|
Global Transaction Services
|
245
|
|
231
|
265
|
253
|
224
|
|
(9%)
|
(11%)
|
Ulster Bank
|
(35)
|
|
4
|
(12)
|
(85)
|
(275)
|
|
-
|
-
|
US Retail & Commercial
|
135
|
|
(41)
|
(10)
|
(43)
|
(19)
|
|
(114%)
|
(56%)
|
RBS Insurance
|
134
|
|
76
|
141
|
11
|
(170)
|
|
-
|
-
|
Central items
|
(487)
|
|
489
|
(312)
|
120
|
(5)
|
|
(99%)
|
(104%)
|
|
|
|
|
|
|
|
|
|
|
Core
|
(2,851)
|
|
4,659
|
1,344
|
1,139
|
1,183
|
|
(141%)
|
4%
|
Non-Core
|
(6,250)
|
|
(4,480)
|
(4,877)
|
(2,664)
|
(2,536)
|
|
(59%)
|
(5%)
|
|
|
|
|
|
|
|
|
|
|
Group operating (loss)/profit
|
(9,101)
|
|
179
|
(3,533)
|
(1,525)
|
(1,353)
|
|
(85%)
|
(11%)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Loan impairment losses
|
4,049
|
|
2,276
|
4,520
|
3,262
|
3,032
|
|
(25%)
|
(7%)
|
Impairment losses on available-for
-sale securities
|
624
|
|
582
|
143
|
17
|
67
|
|
(89%)
|
-
|
|
|
|
|
|
|
|
|
|
|
|
4,673
|
|
2,858
|
4,663
|
3,279
|
3,099
|
|
(34%)
|
(5%)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Loan impairment charge as % of
gross loans and advances
excluding reverse repurchase
agreements
|
2.31%
|
|
1.34%
|
2.98%
|
2.16%
|
2.13%
|
|
(18bp)
|
(3bp)
|
|
2008
|
|
2009
|
|
31 Dec 2009 vs.
|
||||
|
31 Dec
|
|
31 Mar
|
30 June
|
30 Sept
|
31 Dec
|
|
31 Dec
2008
|
30 Sept
2009
|
|
£bn
|
|
£bn
|
£bn
|
£bn
|
£bn
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Risk-weighted assets by division
|
|
|
|
|
|
|
|
|
|
UK Retail
|
45.7
|
|
49.6
|
54.0
|
51.6
|
51.3
|
|
12%
|
(1%)
|
UK Corporate
|
85.7
|
|
86.2
|
89.5
|
91.0
|
90.2
|
|
5%
|
(1%)
|
Wealth
|
10.8
|
|
10.6
|
10.3
|
10.7
|
11.2
|
|
4%
|
5%
|
Global Banking & Markets
|
151.8
|
|
137.9
|
112.5
|
121.5
|
123.7
|
|
(19%)
|
2%
|
Global Transaction Services
|
17.4
|
|
18.7
|
16.7
|
18.9
|
19.1
|
|
10%
|
1%
|
Ulster Bank
|
24.5
|
|
26.2
|
26.2
|
28.5
|
29.9
|
|
22%
|
5%
|
US Retail & Commercial
|
63.9
|
|
64.3
|
55.6
|
62.8
|
59.7
|
|
(7%)
|
(5%)
|
Other
|
7.1
|
|
7.8
|
8.5
|
9.0
|
9.4
|
|
32%
|
4%
|
|
|
|
|
|
|
|
|
|
|
Core
|
406.9
|
|
401.3
|
373.3
|
394.0
|
394.5
|
|
(3%)
|
-
|
Non-Core
|
170.9
|
|
174.4
|
174.0
|
200.7
|
171.3
|
|
-
|
(15%)
|
|
|
|
|
|
|
|
|
|
|
|
577.8
|
|
575.7
|
547.3
|
594.7
|
565.8
|
|
(2%)
|
(5%)
|
Benefit of APS
|
-
|
|
-
|
-
|
-
|
(127.6)
|
|
-
|
-
|
|
|
|
|
|
|
|
|
|
|
Total
|
577.8
|
|
575.7
|
547.3
|
594.7
|
438.2
|
|
(24%)
|
(26%)
|
4
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
£m
|
|
£m
|
£m
|
£m
|
£m
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Income statement
|
|
|
|
|
|
|
|
|
|
Net interest income
|
856
|
|
797
|
868
|
848
|
939
|
|
10%
|
11%
|
|
|
|
|
|
|
|
|
|
|
Net fees and commissions -
banking
|
345
|
|
337
|
321
|
303
|
283
|
|
(18%)
|
(7%)
|
Other non-interest income (net of
insurance claims)
|
54
|
|
53
|
69
|
69
|
60
|
|
11%
|
(13%)
|
|
|
|
|
|
|
|
|
|
|
Non-interest income
|
399
|
|
390
|
390
|
372
|
343
|
|
(14%)
|
(8%)
|
|
|
|
|
|
|
|
|
|
|
Total income
|
1,255
|
|
1,187
|
1,258
|
1,220
|
1,282
|
|
2%
|
5%
|
|
|
|
|
|
|
|
|
|
|
Direct expenses
|
|
|
|
|
|
|
|
|
|
- staff
|
(236)
|
|
(214)
|
(214)
|
(206)
|
(211)
|
|
(11%)
|
2%
|
- other
|
(101)
|
|
(115)
|
(102)
|
(99)
|
(105)
|
|
4%
|
6%
|
Indirect expenses
|
(537)
|
|
(487)
|
(452)
|
(447)
|
(387)
|
|
(28%)
|
(13%)
|
|
|
|
|
|
|
|
|
|
|
|
(874)
|
|
(816)
|
(768)
|
(752)
|
(703)
|
|
(20%)
|
(7%)
|
|
|
|
|
|
|
|
|
|
|
Operating profit before impairment
losses
|
381
|
|
371
|
490
|
468
|
579
|
|
52%
|
24%
|
Impairment losses
|
(292)
|
|
(354)
|
(470)
|
(404)
|
(451)
|
|
54%
|
12%
|
|
|
|
|
|
|
|
|
|
|
Operating profit
|
89
|
|
17
|
20
|
64
|
128
|
|
44%
|
100%
|
|
|
|
|
|
|
|
|
|
|
Analysis of income by product
|
|
|
|
|
|
|
|
|
|
Personal advances
|
296
|
|
305
|
311
|
303
|
273
|
|
(8%)
|
(10%)
|
Personal deposits
|
470
|
|
397
|
354
|
319
|
279
|
|
(41%)
|
(13%)
|
Mortgages
|
186
|
|
207
|
273
|
319
|
415
|
|
123%
|
30%
|
Bancassurance
|
51
|
|
52
|
69
|
69
|
56
|
|
10%
|
(19%)
|
Cards
|
208
|
|
204
|
212
|
225
|
228
|
|
10%
|
1%
|
Other
|
44
|
|
22
|
39
|
(15)
|
31
|
|
(30%)
|
-
|
|
|
|
|
|
|
|
|
|
|
Total income
|
1,255
|
|
1,187
|
1,258
|
1,220
|
1,282
|
|
2%
|
5%
|
|
|
|
|
|
|
|
|
|
|
Analysis of impairment by
sector
|
|
|
|
|
|
|
|
|
|
Mortgages
|
9
|
|
22
|
41
|
26
|
35
|
|
-
|
35%
|
Personal
|
169
|
|
195
|
299
|
247
|
282
|
|
67%
|
14%
|
Cards
|
114
|
|
137
|
130
|
131
|
134
|
|
18%
|
2%
|
|
|
|
|
|
|
|
|
|
|
Total impairment
|
292
|
|
354
|
470
|
404
|
451
|
|
54%
|
12%
|
|
|
|
|
|
|
|
|
|
|
Loan impairment charge as
% of gross customer loans
and advances by sector
|
|
|
|
|
|
|
|
|
|
Mortgages
|
0.05%
|
|
0.12%
|
0.21%
|
0.13%
|
0.17%
|
|
12bp
|
4bp
|
Personal
|
4.42%
|
|
5.20%
|
8.31%
|
6.81%
|
8.29%
|
|
388bp
|
148bp
|
Cards
|
7.24%
|
|
9.13%
|
8.52%
|
8.59%
|
8.65%
|
|
141bp
|
5bp
|
|
|
|
|
|
|
|
|
|
|
|
1.24%
|
|
1.50%
|
1.94%
|
1.60%
|
1.75%
|
|
51bp
|
15bp
|
5
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
Key metrics
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
|
|
|
|
|
|
|
|
|
Performance ratios
|
|
|
|
|
|
|
|
|
|
Return on equity (1)
|
6.5%
|
|
1.2%
|
1.4%
|
4.6%
|
9.3%
|
|
288bp
|
478bp
|
Net interest margin
|
3.73%
|
|
3.46%
|
3.69%
|
3.47%
|
3.74%
|
|
1bp
|
27bp
|
Cost:income ratio
|
63.8%
|
|
69.0%
|
59.6%
|
57.4%
|
54.1%
|
|
963bp
|
324bp
|
|
2008
|
|
2009
|
|
31 Dec 2009 vs.
|
||||
|
31 Dec
|
|
31 Mar
|
30 June
|
30 Sept
|
31 Dec
|
|
31 Dec 2008
|
30 Sept 2009
|
|
£bn
|
|
£bn
|
£bn
|
£bn
|
£bn
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Capital and balance sheet
|
|
|
|
|
|
|
|
|
|
Loans and advances to customers
gross
|
|
|
|
|
|
|
|
|
|
- mortgages
|
72.2
|
|
73.3
|
76.6
|
80.3
|
83.2
|
|
15%
|
4%
|
- personal
|
15.3
|
|
15.0
|
14.4
|
14.5
|
13.6
|
|
(11%)
|
(6%)
|
- cards
|
6.3
|
|
6.0
|
6.1
|
6.1
|
6.2
|
|
(2%)
|
2%
|
|
|
|
|
|
|
|
|
|
|
Customer deposits (excluding
bancassurance)
|
78.9
|
|
80.3
|
83.4
|
85.6
|
87.2
|
|
11%
|
2%
|
AUMs - excluding deposits
|
5.7
|
|
4.6
|
4.7
|
5.0
|
5.3
|
|
(7%)
|
6%
|
Risk elements in lending
|
3.8
|
|
4.1
|
4.5
|
4.7
|
4.6
|
|
21%
|
(2%)
|
Loan:deposit ratio (excluding
repos)
|
116%
|
|
115%
|
113%
|
115%
|
115.0%
|
|
(131bp)
|
40bp
|
|
|
|
|
|
|
|
|
|
|
Risk-weighted assets
|
45.7
|
|
49.6
|
54.0
|
51.6
|
51.3
|
|
12%
|
(1%)
|
(1)
|
Return on equity is based on divisional operating profit after tax, divided by divisional notional equity (based on 7% of divisional risk-weighted assets, adjusted for capital deductions).
|
6
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
£m
|
|
£m
|
£m
|
£m
|
£m
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Income statement
|
|
|
|
|
|
|
|
|
|
Net interest income
|
588
|
|
499
|
560
|
607
|
626
|
|
6%
|
3%
|
|
|
|
|
|
|
|
|
|
|
Net fees and commissions
|
215
|
|
194
|
219
|
223
|
222
|
|
3%
|
-
|
Other non-interest income
|
107
|
|
117
|
109
|
106
|
100
|
|
(7%)
|
(6%)
|
|
|
|
|
|
|
|
|
|
|
Non-interest income
|
322
|
|
311
|
328
|
329
|
322
|
|
-
|
(2%)
|
|
|
|
|
|
|
|
|
|
|
Total income
|
910
|
|
810
|
888
|
936
|
948
|
|
4%
|
1%
|
|
|
|
|
|
|
|
|
|
|
Direct expenses
|
|
|
|
|
|
|
|
|
|
- staff
|
(210)
|
|
(185)
|
(182)
|
(174)
|
(212)
|
|
1%
|
22%
|
- other
|
(73)
|
|
(74)
|
(46)
|
(71)
|
(77)
|
|
5%
|
8%
|
Indirect expenses
|
(140)
|
|
(130)
|
(125)
|
(125)
|
(129)
|
|
(8%)
|
3%
|
|
|
|
|
|
|
|
|
|
|
|
(423)
|
|
(389)
|
(353)
|
(370)
|
(418)
|
|
(1%)
|
13%
|
|
|
|
|
|
|
|
|
|
|
Operating profit before impairment
losses
|
487
|
|
421
|
535
|
566
|
530
|
|
9%
|
(6%)
|
Impairment losses
|
(169)
|
|
(100)
|
(450)
|
(187)
|
(190)
|
|
12%
|
2%
|
|
|
|
|
|
|
|
|
|
|
Operating profit
|
318
|
|
321
|
85
|
379
|
340
|
|
7%
|
(10%)
|
|
|
|
|
|
|
|
|
|
|
Analysis of income by business
|
|
|
|
|
|
|
|
|
|
Corporate and commercial lending
|
529
|
|
538
|
586
|
616
|
661
|
|
25%
|
7%
|
Asset and invoice finance
|
53
|
|
48
|
57
|
59
|
68
|
|
28%
|
15%
|
Corporate deposits
|
338
|
|
290
|
263
|
241
|
191
|
|
(43%)
|
(21%)
|
Other
|
(10)
|
|
(66)
|
(18)
|
20
|
28
|
|
-
|
40%
|
|
|
|
|
|
|
|
|
|
|
Total income
|
910
|
|
810
|
888
|
936
|
948
|
|
4%
|
1%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Analysis of impairment by
sector
|
|
|
|
|
|
|
|
|
|
Banks and financial institutions
|
10
|
|
2
|
3
|
4
|
6
|
|
(40%)
|
50%
|
Hotels and restaurants
|
13
|
|
15
|
36
|
7
|
40
|
|
-
|
-
|
Housebuilding and construction
|
31
|
|
6
|
55
|
58
|
(13)
|
|
(142%)
|
(122%)
|
Manufacturing
|
6
|
|
4
|
17
|
2
|
28
|
|
-
|
-
|
Other
|
35
|
|
19
|
88
|
31
|
12
|
|
(66%)
|
(61%)
|
Private sector education, health,
social work, recreational and
community services
|
10
|
|
8
|
32
|
(4)
|
23
|
|
130%
|
-
|
Property
|
6
|
|
11
|
149
|
69
|
30
|
|
-
|
(57%)
|
Wholesale and retail trade,
repairs
|
19
|
|
14
|
23
|
16
|
23
|
|
21%
|
44%
|
Asset and invoice finance
|
39
|
|
21
|
47
|
4
|
41
|
|
5%
|
-
|
|
|
|
|
|
|
|
|
|
|
Total impairment
|
169
|
|
100
|
450
|
187
|
190
|
|
12%
|
2%
|
|
|
|
|
|
|
|
|
|
|
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Loan impairment charge as %
of gross customer loans and
advances (excluding reverse
repurchase
agreements) by
sector
|
|
|
|
|
|
|
|
|
|
Banks and financial institutions
|
0.74%
|
|
0.15%
|
0.27%
|
0.33%
|
0.46%
|
|
(28bp)
|
13bp
|
Hotels and restaurants
|
0.85%
|
|
1.15%
|
2.53%
|
0.49%
|
2.86%
|
|
200bp
|
237bp
|
Housebuilding and construction
|
2.38%
|
|
0.52%
|
5.00%
|
5.95%
|
(1.53%)
|
|
(391bp)
|
(748bp)
|
Manufacturing
|
0.45%
|
|
0.34%
|
1.58%
|
0.21%
|
3.03%
|
|
257bp
|
282bp
|
Other
|
0.37%
|
|
0.18%
|
0.90%
|
0.29%
|
0.11%
|
|
(25bp)
|
(18bp)
|
Private sector education, health,
social work, recreational and
community services
|
0.54%
|
|
0.43%
|
1.73%
|
(0.21%)
|
1.24%
|
|
70bp
|
145bp
|
Property
|
0.08%
|
|
0.14%
|
1.99%
|
0.97%
|
0.43%
|
|
35bp
|
(54bp)
|
Wholesale and retail trade,
repairs
|
0.84%
|
|
0.62%
|
1.07%
|
0.76%
|
1.18%
|
|
34bp
|
42bp
|
Asset and invoice finance
|
1.84%
|
|
0.99%
|
2.19%
|
0.18%
|
1.93%
|
|
9bp
|
175bp
|
|
|
|
|
|
|
|
|
|
|
|
0.58%
|
|
0.34%
|
1.60%
|
0.66%
|
0.67%
|
|
9bp
|
1bp
|
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
Key metrics
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Performance ratios
|
|
|
|
|
|
|
|
|
|
Return on equity (1)
|
12.9%
|
|
12.7%
|
3.2%
|
13.7%
|
12.4%
|
|
(44bp)
|
(127bp)
|
Net interest margin
|
2.20%
|
|
1.88%
|
2.17%
|
2.38%
|
2.47%
|
|
27bp
|
9bp
|
Cost:income ratio
|
46.5%
|
|
48.0%
|
39.8%
|
39.5%
|
44.1%
|
|
239bp
|
(456bp)
|
(1)
|
Return on equity is based on divisional operating profit after tax, divided by divisional notional equity (based on 8% of divisional risk-weighted assets, adjusted for capital deductions).
|
8
|
2008
|
|
2009
|
|
31 Dec 2009 vs.
|
||||
|
31 Dec
|
|
31 Mar
|
30 June
|
30 Sept
|
31 Dec
|
|
31 Dec 2008
|
30 Sept 2009
|
|
£bn
|
|
£bn
|
£bn
|
£bn
|
£bn
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Capital and balance sheet
|
|
|
|
|
|
|
|
|
|
Total assets
|
121.0
|
|
120.1
|
116.2
|
117.3
|
114.9
|
|
(5%)
|
(2%)
|
Loans and advances to customers
gross
|
|
|
|
|
|
|
|
|
|
Banks and financial institutions
|
5.4
|
|
5.3
|
4.5
|
4.8
|
5.2
|
|
(4%)
|
8%
|
Hotels and restaurants
|
6.1
|
|
5.2
|
5.7
|
5.7
|
5.6
|
|
(8%)
|
(2%)
|
Housebuilding and construction
|
5.2
|
|
4.6
|
4.4
|
3.9
|
3.4
|
|
(35%)
|
(13%)
|
Manufacturing
|
5.3
|
|
4.7
|
4.3
|
3.9
|
3.7
|
|
(30%)
|
(5%)
|
Other
|
38.1
|
|
41.1
|
39.1
|
42.3
|
42.0
|
|
10%
|
(1%)
|
Private sector education,
health, social work, recreational
and community services
|
7.4
|
|
7.4
|
7.4
|
7.6
|
7.4
|
|
-
|
(3%)
|
Property
|
31.8
|
|
30.8
|
30.0
|
28.5
|
28.0
|
|
(12%)
|
(2%)
|
Wholesale and retail trade,
repairs
|
9.1
|
|
9.1
|
8.6
|
8.4
|
7.8
|
|
(14%)
|
(7%)
|
Asset and invoice finance
|
8.5
|
|
8.5
|
8.6
|
8.8
|
8.5
|
|
-
|
(3%)
|
|
|
|
|
|
|
|
|
|
|
Customer deposits
|
82.0
|
|
82.9
|
85.6
|
86.7
|
87.8
|
|
7%
|
1%
|
Risk elements in lending
|
1.3
|
|
2.0
|
2.4
|
2.5
|
2.3
|
|
77%
|
(8%)
|
Loan:deposit ratio (excluding
repos)
|
142%
|
|
139%
|
130%
|
130%
|
126%
|
|
(1,621bp)
|
(435bp)
|
|
|
|
|
|
|
|
|
|
|
Risk-weighted assets
|
85.7
|
|
86.2
|
89.5
|
91.0
|
90.2
|
|
5%
|
(1%)
|
9
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
£m
|
|
£m
|
£m
|
£m
|
£m
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Income statement
|
|
|
|
|
|
|
|
|
|
Net interest income
|
160
|
|
158
|
176
|
168
|
161
|
|
1%
|
(4%)
|
|
|
|
|
|
|
|
|
|
|
Net fees and commissions
|
96
|
|
90
|
90
|
92
|
91
|
|
(5%)
|
(1%)
|
Other non-interest income
|
19
|
|
21
|
21
|
19
|
22
|
|
16%
|
16%
|
|
|
|
|
|
|
|
|
|
|
Non-interest income
|
115
|
|
111
|
111
|
111
|
113
|
|
(2%)
|
2%
|
|
|
|
|
|
|
|
|
|
|
Total income
|
275
|
|
269
|
287
|
279
|
274
|
|
-
|
(2%)
|
|
|
|
|
|
|
|
|
|
|
Direct expenses
|
|
|
|
|
|
|
|
|
|
- staff
|
(97)
|
|
(90)
|
(78)
|
(82)
|
(107)
|
|
10%
|
30%
|
- other
|
(51)
|
|
(33)
|
(34)
|
(35)
|
(37)
|
|
(27%)
|
6%
|
Indirect expenses
|
(50)
|
|
(46)
|
(41)
|
(42)
|
(31)
|
|
(38%)
|
(26%)
|
|
|
|
|
|
|
|
|
|
|
|
(198)
|
|
(169)
|
(153)
|
(159)
|
(175)
|
|
(12%)
|
10%
|
|
|
|
|
|
|
|
|
|
|
Operating profit before impairment
losses
|
77
|
|
100
|
134
|
120
|
99
|
|
29%
|
(18%)
|
Impairment losses
|
(8)
|
|
(6)
|
(16)
|
(1)
|
(10)
|
|
25%
|
-
|
|
|
|
|
|
|
|
|
|
|
Operating profit
|
69
|
|
94
|
118
|
119
|
89
|
|
29%
|
(25%)
|
|
|
|
|
|
|
|
|
|
|
Analysis of income
|
|
|
|
|
|
|
|
|
|
Private Banking
|
221
|
|
219
|
242
|
232
|
223
|
|
1%
|
(4%)
|
Investments
|
54
|
|
50
|
45
|
47
|
51
|
|
(6%)
|
9%
|
|
|
|
|
|
|
|
|
|
|
Total income
|
275
|
|
269
|
287
|
279
|
274
|
|
-
|
(2%)
|
|
|
|
|
|
|
|
|
|
|
Key metrics
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Performance ratios
|
|
|
|
|
|
|
|
|
|
Net interest margin
|
4.56%
|
|
4.47%
|
4.82%
|
4.34%
|
3.94%
|
|
(62bp)
|
(40bp)
|
Cost:income ratio
|
72.0%
|
|
62.8%
|
53.3%
|
57.0%
|
63.9%
|
|
813bp
|
(688bp)
|
|
2008
|
|
2009
|
|
31 Dec 2009 vs.
|
||||
|
31 Dec
|
|
31 Mar
|
30 June
|
30 Sept
|
31 Dec
|
|
31 Dec 2008
|
30 Sept 2009
|
|
£bn
|
|
£bn
|
£bn
|
£bn
|
£bn
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Capital and balance sheet
|
|
|
|
|
|
|
|
|
|
Loans and advances to customers
gross
|
|
|
|
|
|
|
|
|
|
- mortgages
|
5.3
|
|
5.5
|
5.6
|
6.1
|
6.5
|
|
23%
|
7%
|
- personal
|
5.0
|
|
4.6
|
4.7
|
4.8
|
4.9
|
|
(2%)
|
2%
|
- other
|
2.1
|
|
2.2
|
2.1
|
2.5
|
2.3
|
|
10%
|
(8%)
|
|
|
|
|
|
|
|
|
|
|
Customer deposits
|
34.1
|
|
34.9
|
35.3
|
36.3
|
35.7
|
|
5%
|
(2%)
|
AUMs - excluding deposits
|
34.7
|
|
31.3
|
29.8
|
31.7
|
30.7
|
|
(12%)
|
(3%)
|
Risk elements in lending
|
0.1
|
|
0.1
|
0.2
|
0.2
|
0.2
|
|
-
|
-
|
Loan:deposit ratio (excluding
repos)
|
36%
|
|
35%
|
35%
|
37%
|
38%
|
|
201bp
|
145bp
|
|
|
|
|
|
|
|
|
|
|
Risk-weighted assets
|
10.8
|
|
10.6
|
10.3
|
10.7
|
11.2
|
|
4%
|
5%
|
10
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
£m
|
|
£m
|
£m
|
£m
|
£m
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Income statement
|
|
|
|
|
|
|
|
|
|
Net interest income from banking
activities
|
1,054
|
|
812
|
660
|
447
|
324
|
|
(69%)
|
(28%)
|
|
|
|
|
|
|
|
|
|
|
Net fees and commissions
receivable
|
190
|
|
297
|
412
|
340
|
286
|
|
51%
|
(16%)
|
Income/(loss) from trading
activities
|
(3,322)
|
|
4,081
|
1,132
|
1,028
|
1,522
|
|
(146%)
|
48%
|
Other operating income (net of
related funding costs)
|
(122)
|
|
(98)
|
(101)
|
(70)
|
(63)
|
|
(48%)
|
(10%)
|
|
|
|
|
|
|
|
|
|
|
Non-interest income
|
(3,254)
|
|
4,280
|
1,443
|
1,298
|
1,745
|
|
(154%)
|
34%
|
|
|
|
|
|
|
|
|
|
|
Total income
|
(2,200)
|
|
5,092
|
2,103
|
1,745
|
2,069
|
|
(194%)
|
19%
|
|
|
|
|
|
|
|
|
|
|
Direct expenses
|
|
|
|
|
|
|
|
|
|
- staff
|
(18)
|
|
(888)
|
(680)
|
(721)
|
(641)
|
|
-
|
(11%)
|
- other
|
(397)
|
|
(274)
|
(204)
|
(240)
|
(247)
|
|
(38%)
|
3%
|
Indirect expenses
|
(202)
|
|
(193)
|
(201)
|
(191)
|
(180)
|
|
(11%)
|
(6%)
|
|
|
|
|
|
|
|
|
|
|
|
(617)
|
|
(1,355)
|
(1,085)
|
(1,152)
|
(1,068)
|
|
73%
|
(7%)
|
|
|
|
|
|
|
|
|
|
|
Operating profit/(loss) before
impairment losses
|
(2,817)
|
|
3,737
|
1,018
|
593
|
1,001
|
|
(136%)
|
69%
|
Impairment losses
|
(502)
|
|
(269)
|
31
|
(272)
|
(130)
|
|
(74%)
|
(52%)
|
|
|
|
|
|
|
|
|
|
|
Operating profit/(loss)
|
(3,319)
|
|
3,468
|
1,049
|
321
|
871
|
|
(126%)
|
171%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Analysis of income by product
|
|
|
|
|
|
|
|
|
|
Rates - money markets
|
748
|
|
853
|
466
|
287
|
108
|
|
(86%)
|
(62%)
|
Rates - flow
|
16
|
|
1,297
|
536
|
694
|
615
|
|
-
|
(11%)
|
Currencies & Commodities
|
413
|
|
539
|
416
|
147
|
175
|
|
(58%)
|
19%
|
Equities
|
(214)
|
|
371
|
364
|
282
|
457
|
|
-
|
62%
|
Credit markets
|
(2,341)
|
|
858
|
690
|
475
|
232
|
|
(110%)
|
(51%)
|
Portfolio management and
origination
|
53
|
|
527
|
113
|
180
|
376
|
|
-
|
109%
|
Fair value of own debt
|
(875)
|
|
647
|
(482)
|
(320)
|
106
|
|
(112%)
|
(133%)
|
|
|
|
|
|
|
|
|
|
|
Total income
|
(2,200)
|
|
5,092
|
2,103
|
1,745
|
2,069
|
|
(194%)
|
19%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Analysis of impairment by
sector
|
|
|
|
|
|
|
|
|
|
Manufacturing and infrastructure
|
39
|
|
16
|
23
|
33
|
19
|
|
(51%)
|
(42%)
|
Property and construction
|
-
|
|
46
|
4
|
-
|
(1)
|
|
-
|
-
|
Transport
|
-
|
|
-
|
1
|
2
|
-
|
|
-
|
-
|
Banks and financial institutions
|
194
|
|
4
|
39
|
237
|
68
|
|
(65%)
|
(71%)
|
Others
|
269
|
|
203
|
(98)
|
-
|
44
|
|
(84%)
|
-
|
|
|
|
|
|
|
|
|
|
|
Total impairment
|
502
|
|
269
|
(31)
|
272
|
130
|
|
(74%)
|
(52%)
|
|
|
|
|
|
|
|
|
|
|
Loan impairment charge as %
of gross customer loans and
advances (excluding reverse
repurchase agreements)
|
1.13%
|
|
0.68%
|
(0.11%)
|
0.60%
|
0.59%
|
|
(54bp)
|
(1bp)
|
11
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
Key metrics
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
|
|
|
|
|
|
|
|
|
Performance ratios
|
|
|
|
|
|
|
|
|
|
Return on equity (1)
|
(61.9%)
|
|
68.8%
|
24.8%
|
7.2%
|
18.7%
|
|
8,062bp
|
1,157bp
|
Net interest margin
|
1.99%
|
|
2.02%
|
1.48%
|
1.08%
|
0.89%
|
|
(110bp)
|
(19bp)
|
Cost:income ratio
|
(28.1%)
|
|
26.6%
|
51.6%
|
66.0%
|
51.6%
|
|
(7,967bp)
|
1,440bp
|
|
2008
|
|
2009
|
|
31 Dec 2009 vs.
|
||||
|
31 Dec
|
|
31 Mar
|
30 June
|
30 Sept
|
31 Dec
|
|
31 Dec 2008
|
30 Sept 2009
|
|
£bn
|
|
£bn
|
£bn
|
£bn
|
£bn
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Capital and balance sheet
|
|
|
|
|
|
|
|
|
|
Loans and advances (including
banks)
|
224.2
|
|
205.3
|
155.2
|
156.3
|
127.8
|
|
(43%)
|
(18%)
|
Reverse repos
|
88.8
|
|
80.6
|
75.2
|
75.4
|
73.3
|
|
(17%)
|
(3%)
|
Securities
|
127.5
|
|
124.3
|
115.5
|
117.6
|
106.0
|
|
(17%)
|
(10%)
|
Cash and eligible bills
|
20.2
|
|
28.6
|
51.5
|
63.8
|
74.0
|
|
-
|
16%
|
Other assets
|
38.0
|
|
37.4
|
40.5
|
46.0
|
31.1
|
|
(18%)
|
(32%)
|
|
|
|
|
|
|
|
|
|
|
Total third party assets (excluding
derivatives mark to market)
|
498.7
|
|
476.2
|
437.9
|
459.1
|
412.2
|
|
(17%)
|
(10%)
|
Net derivative assets (after netting)
|
121.0
|
|
99.8
|
80.7
|
84.3
|
68.0
|
|
(44%)
|
(19%)
|
Customer deposits (excluding
repos)
|
87.8
|
|
80.1
|
63.4
|
56.8
|
46.9
|
|
(47%)
|
(17%)
|
Risk elements in lending
|
0.9
|
|
0.8
|
1.1
|
1.6
|
1.8
|
|
100%
|
13%
|
Loan:deposit ratio (excluding
Repos and including equity
deposits)
|
192%
|
|
196%
|
186%
|
194%
|
194%
|
|
173bp
|
(30bp)
|
|
|
|
|
|
|
|
|
|
|
Risk-weighted assets
|
151.8
|
|
137.9
|
112.5
|
121.5
|
123.7
|
|
(19%)
|
(2%)
|
(1)
|
Return on equity is based on divisional operating profit after tax, divided by divisional notional equity (based on 10% of divisional risk-weighted assets, adjusted for capital deductions).
|
12
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
£m
|
|
£m
|
£m
|
£m
|
£m
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Income statement
|
|
|
|
|
|
|
|
|
|
Net interest income
|
249
|
|
220
|
225
|
234
|
233
|
|
(6%)
|
-
|
Non-interest income
|
407
|
|
385
|
398
|
388
|
404
|
|
(1%)
|
4%
|
|
|
|
|
|
|
|
|
|
|
Total income
|
656
|
|
605
|
623
|
622
|
637
|
|
(3%)
|
2%
|
|
|
|
|
|
|
|
|
|
|
Direct expenses
|
|
|
|
|
|
|
|
|
|
- staff
|
(93)
|
|
(95)
|
(87)
|
(87)
|
(102)
|
|
10%
|
17%
|
- other
|
(42)
|
|
(35)
|
(38)
|
(37)
|
(51)
|
|
21%
|
38%
|
Indirect expenses
|
(236)
|
|
(235)
|
(229)
|
(223)
|
(256)
|
|
8%
|
15%
|
|
|
|
|
|
|
|
|
|
|
|
(371)
|
|
(365)
|
(354)
|
(347)
|
(409)
|
|
10%
|
18%
|
|
|
|
|
|
|
|
|
|
|
Operating profit before impairment
losses
|
285
|
|
240
|
269
|
275
|
228
|
|
(20%)
|
(17%)
|
Impairment losses
|
(40)
|
|
(9)
|
(4)
|
(22)
|
(4)
|
|
(90%)
|
(82%)
|
|
|
|
|
|
|
|
|
|
|
Operating profit
|
245
|
|
231
|
265
|
253
|
224
|
|
(9%)
|
(11%)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Analysis of income by product
|
|
|
|
|
|
|
|
|
|
Domestic cash management
|
210
|
|
202
|
204
|
202
|
197
|
|
(6%)
|
(2%)
|
International cash management
|
200
|
|
169
|
179
|
183
|
203
|
|
2%
|
11%
|
Trade finance
|
70
|
|
75
|
77
|
71
|
67
|
|
(4%)
|
(6%)
|
Merchant acquiring
|
145
|
|
129
|
131
|
134
|
134
|
|
(8%)
|
-
|
Commercial cards
|
31
|
|
30
|
32
|
32
|
36
|
|
16%
|
13%
|
|
|
|
|
|
|
|
|
|
|
Total income
|
656
|
|
605
|
623
|
622
|
637
|
|
(3%)
|
2%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Key metrics
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Performance ratios
|
|
|
|
|
|
|
|
|
|
Net interest margin
|
8.00%
|
|
8.29%
|
9.23%
|
9.63%
|
9.81%
|
|
181bp
|
18bp
|
Cost:income ratio
|
56.6%
|
|
60.3%
|
56.8%
|
55.8%
|
64.2%
|
|
(766bp)
|
(842bp)
|
|
2008
|
|
2009
|
|
31 Dec 2009 vs.
|
||||
|
31 Dec
|
|
31 Mar
|
30 June
|
30 Sept
|
31 Dec
|
|
31 Dec 2
008
|
30 Sept 2009
|
|
£bn
|
|
£bn
|
£bn
|
£bn
|
£bn
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Capital and balance sheet
|
|
|
|
|
|
|
|
|
|
Total third party assets
|
22.2
|
|
21.1
|
19.4
|
21.4
|
18.4
|
|
(17%)
|
(14%)
|
Loans and advances
|
14.8
|
|
14.7
|
13.5
|
14.5
|
12.7
|
|
(14%)
|
(12%)
|
Customer deposits
|
61.8
|
|
58.3
|
54.0
|
58.6
|
61.8
|
|
-
|
5%
|
Risk elements in lending
|
0.1
|
|
0.1
|
0.1
|
0.2
|
0.2
|
|
-
|
-
|
Loan:deposit ratio (excluding
repos)
|
25%
|
|
26%
|
26%
|
25%
|
21%
|
|
(401bp)
|
(452bp)
|
|
|
|
|
|
|
|
|
|
|
Risk-weighted assets
|
17.4
|
|
18.7
|
16.7
|
18.9
|
19.1
|
|
10%
|
1%
|
13
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
£m
|
|
£m
|
£m
|
£m
|
£m
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Income statement
|
|
|
|
|
|
|
|
|
|
Net interest income
|
174
|
|
202
|
208
|
176
|
194
|
|
11%
|
10%
|
|
|
|
|
|
|
|
|
|
|
Net fees and commissions
|
60
|
|
46
|
39
|
45
|
98
|
|
63%
|
118%
|
Other non-interest income
|
(6)
|
|
11
|
12
|
10
|
(7)
|
|
17%
|
(170%)
|
|
|
|
|
|
|
|
|
|
|
Non-interest income
|
54
|
|
57
|
51
|
55
|
91
|
|
69%
|
65%
|
|
|
|
|
|
|
|
|
|
|
Total income
|
228
|
|
259
|
259
|
231
|
285
|
|
25%
|
23%
|
|
|
|
|
|
|
|
|
|
|
Direct expenses
|
|
|
|
|
|
|
|
|
|
- staff
|
(87)
|
|
(89)
|
(81)
|
(79)
|
(76)
|
|
(13%)
|
(4%)
|
- other
|
(24)
|
|
(22)
|
(25)
|
(20)
|
(18)
|
|
(25%)
|
(10%)
|
Indirect expenses
|
(81)
|
|
(77)
|
(75)
|
(73)
|
(118)
|
|
46%
|
62%
|
|
|
|
|
|
|
|
|
|
|
|
(192)
|
|
(188)
|
(181)
|
(172)
|
(212)
|
|
10%
|
23%
|
|
|
|
|
|
|
|
|
|
|
Operating profit before impairment
losses
|
36
|
|
71
|
78
|
59
|
73
|
|
103%
|
24%
|
Impairment losses
|
(71)
|
|
(67)
|
(90)
|
(144)
|
(348)
|
|
-
|
142%
|
|
|
|
|
|
|
|
|
|
|
Operating (loss)/profit
|
(35)
|
|
4
|
(12)
|
(85)
|
(275)
|
|
-
|
-
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Analysis of income by business
|
|
|
|
|
|
|
|
|
|
Corporate
|
139
|
|
162
|
138
|
134
|
146
|
|
5%
|
9%
|
Retail
|
92
|
|
93
|
101
|
104
|
114
|
|
24%
|
10%
|
Other
|
(3)
|
|
4
|
20
|
(7)
|
25
|
|
-
|
-
|
|
|
|
|
|
|
|
|
|
|
Total income
|
228
|
|
259
|
259
|
231
|
285
|
|
25%
|
23%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Analysis of impairment by
sector
|
|
|
|
|
|
|
|
|
|
Mortgages
|
4
|
|
14
|
10
|
30
|
20
|
|
-
|
(33%)
|
Corporate
|
43
|
|
40
|
66
|
87
|
316
|
|
-
|
-
|
Other
|
24
|
|
13
|
14
|
27
|
12
|
|
(50%)
|
(56%)
|
|
|
|
|
|
|
|
|
|
|
Total impairment
|
71
|
|
67
|
90
|
144
|
348
|
|
-
|
142%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Loan impairment charge as %
of gross customer loans and
advances excluding reverse
repurchase agreements by
sector
|
|
|
|
|
|
|
|
|
|
Mortgages
|
0.10%
|
|
0.32%
|
0.25%
|
0.72%
|
0.49%
|
|
40bp
|
(22bp)
|
Corporate
|
0.72%
|
|
0.71%
|
1.23%
|
1.59%
|
5.99%
|
|
527bp
|
440bp
|
Other
|
4.60%
|
|
2.58%
|
3.50%
|
5.40%
|
2.00%
|
|
(260bp)
|
(340bp)
|
|
|
|
|
|
|
|
|
|
|
|
0.65%
|
|
0.64%
|
0.92%
|
1.42%
|
3.51%
|
|
286bp
|
209bp
|
14
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
Key metrics
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
|
|
|
|
|
|
|
|
|
Performance ratios
|
|
|
|
|
|
|
|
|
|
Return on equity (1)
|
(6.5%)
|
|
0.7%
|
(2.0%)
|
(12.7%)
|
(39.8%)
|
|
(3,337bp)
|
(2,717bp)
|
Net interest margin
|
1.67%
|
|
1.87%
|
2.03%
|
1.74%
|
1.83%
|
|
16bp
|
9bp
|
Cost:income ratio
|
84.2%
|
|
72.6%
|
69.9%
|
74.5%
|
74.4%
|
|
982bp
|
7bp
|
|
2008
|
|
2009
|
|
31 Dec 2009 vs.
|
||||
|
31 Dec
|
|
31 Mar
|
30 June
|
30 Sept
|
31 Dec
|
|
31 Dec 2008
|
30 Sept 2009
|
|
£bn
|
|
£bn
|
£bn
|
£bn
|
£bn
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Capital and balance sheet
|
|
|
|
|
|
|
|
|
|
Loans and advances to customers
gross
|
|
|
|
|
|
|
|
|
|
- mortgages
|
18.1
|
|
17.4
|
16.0
|
16.7
|
16.2
|
|
(10%)
|
(3%)
|
- corporate
|
23.8
|
|
22.8
|
21.2
|
21.9
|
21.1
|
|
(11%)
|
(4%)
|
- other
|
2.1
|
|
2.0
|
1.8
|
2.0
|
2.4
|
|
14%
|
20%
|
|
|
|
|
|
|
|
|
|
|
Customer deposits
|
24.3
|
|
19.5
|
18.9
|
20.9
|
21.9
|
|
(10%)
|
5%
|
Risk elements in lending:
|
|
|
|
|
|
|
|
|
|
- mortgages
|
0.3
|
|
0.4
|
0.4
|
0.5
|
0.6
|
|
-
|
20%
|
- corporate
|
0.8
|
|
1.0
|
1.1
|
1.3
|
1.5
|
|
88%
|
15%
|
- other
|
0.1
|
|
0.1
|
0.1
|
0.2
|
0.2
|
|
-
|
-
|
Loan:deposit ratio (excluding
repos)
|
179%
|
|
213%
|
203%
|
191%
|
177%
|
|
(148bp)
|
(1,420bp)
|
|
|
|
|
|
|
|
|
|
|
Risk-weighted assets
|
24.5
|
|
26.2
|
26.2
|
28.5
|
29.9
|
|
22%
|
5%
|
(1)
|
Return on equity is based on divisional operating profit after tax, divided by divisional notional equity (based on 7% of divisional risk-weighted assets, adjusted for capital deductions).
|
15
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
£m
|
|
£m
|
£m
|
£m
|
£m
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Income statement
|
|
|
|
|
|
|
|
|
|
Net interest income
|
512
|
|
494
|
448
|
410
|
423
|
|
(17%)
|
3%
|
|
|
|
|
|
|
|
|
|
|
Net fees and commissions
|
183
|
|
198
|
209
|
159
|
148
|
|
(19%)
|
(7%)
|
Other non-interest income
|
84
|
|
52
|
45
|
65
|
73
|
|
(13%)
|
12%
|
|
|
|
|
|
|
|
|
|
|
Non-interest income
|
267
|
|
250
|
254
|
224
|
221
|
|
(17%)
|
(1%)
|
|
|
|
|
|
|
|
|
|
|
Total income
|
779
|
|
744
|
702
|
634
|
644
|
|
(17%)
|
2%
|
|
|
|
|
|
|
|
|
|
|
Direct expenses
|
|
|
|
|
|
|
|
|
|
- staff
|
(175)
|
|
(218)
|
(184)
|
(174)
|
(200)
|
|
14%
|
15%
|
- other
|
(120)
|
|
(143)
|
(188)
|
(132)
|
(130)
|
|
8%
|
(2%)
|
Indirect expenses
|
(172)
|
|
(201)
|
(194)
|
(191)
|
(180)
|
|
5%
|
(6%)
|
|
|
|
|
|
|
|
|
|
|
|
(467)
|
|
(562)
|
(566)
|
(497)
|
(510)
|
|
9%
|
3%
|
|
|
|
|
|
|
|
|
|
|
Operating profit before impairment
losses
|
312
|
|
182
|
136
|
137
|
134
|
|
(57%)
|
(2%)
|
Impairment losses
|
(177)
|
|
(223)
|
(146)
|
(180)
|
(153)
|
|
(14%)
|
(15%)
|
|
|
|
|
|
|
|
|
|
|
Operating (loss)/profit
|
135
|
|
(41)
|
(10)
|
(43)
|
(19)
|
|
(114%)
|
(56%)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Average exchange rate - US$/£
|
1.570
|
|
1.436
|
1.551
|
1.640
|
1.633
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Analysis of income by product
|
|
|
|
|
|
|
|
|
|
Mortgages and home equity
|
112
|
|
142
|
130
|
112
|
115
|
|
3%
|
3%
|
Personal lending and cards
|
90
|
|
107
|
113
|
116
|
115
|
|
28%
|
(1%)
|
Retail deposits
|
279
|
|
231
|
202
|
200
|
195
|
|
(30%)
|
(3%)
|
Commercial lending
|
128
|
|
141
|
140
|
127
|
134
|
|
5%
|
6%
|
Commercial deposits
|
111
|
|
104
|
89
|
97
|
108
|
|
(3%)
|
11%
|
Other
|
59
|
|
19
|
28
|
(18)
|
(23)
|
|
(139%)
|
28%
|
|
|
|
|
|
|
|
|
|
|
Total income
|
779
|
|
744
|
702
|
634
|
644
|
|
(17%)
|
2%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Analysis of impairment by
sector
|
|
|
|
|
|
|
|
|
|
Residential mortgages
|
13
|
|
23
|
12
|
29
|
8
|
|
(38%)
|
(72%)
|
Home equity
|
22
|
|
29
|
43
|
82
|
13
|
|
(41%)
|
(84%)
|
Corporate & commercial
|
87
|
|
108
|
61
|
65
|
92
|
|
6%
|
42%
|
Other
|
55
|
|
63
|
30
|
4
|
40
|
|
(27%)
|
-
|
|
|
|
|
|
|
|
|
|
|
Total impairment
|
177
|
|
223
|
146
|
180
|
153
|
|
(14%)
|
(15%)
|
|
|
|
|
|
|
|
|
|
|
Loan impairment charge as %
of gross customer loans and
advances (excluding reverse
repurchase agreements) by
sector
|
|
|
|
|
|
|
|
|
|
Residential mortgages
|
0.55%
|
|
1.00%
|
0.66%
|
1.68%
|
0.49%
|
|
(6bp)
|
(119bp)
|
Home equity
|
0.47%
|
|
0.62%
|
1.08%
|
2.05%
|
0.34%
|
|
(13bp)
|
(171bp)
|
Corporate & commercial
|
1.46%
|
|
1.79%
|
1.19%
|
1.27%
|
1.89%
|
|
43bp
|
61bp
|
Other
|
2.24%
|
|
2.57%
|
1.45%
|
0.20%
|
2.15%
|
|
(10bp)
|
194bp
|
|
|
|
|
|
|
|
|
|
|
|
1.15%
|
|
1.44%
|
1.12%
|
1.41%
|
1.25%
|
|
10bp
|
(16bp)
|
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
Key metrics
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
|
|
|
|
|
|
|
|
|
Performance ratios
|
|
|
|
|
|
|
|
|
|
Return on equity (1)
|
7.9%
|
|
(2.4%)
|
(0.7%)
|
(2.5%)
|
(1.2%)
|
|
(903bp)
|
136bp
|
Net interest margin
|
2.59%
|
|
2.33%
|
2.30%
|
2.34%
|
2.45%
|
|
(14bp)
|
11bp
|
Cost:income ratio
|
60.0%
|
|
75.4%
|
80.6%
|
78.4%
|
79.2%
|
|
(1,924bp)
|
(80bp)
|
|
2008
|
|
2009
|
|
31 Dec 2009 vs.
|
||||
|
31 Dec
|
|
31 Mar
|
30 June
|
30 Sept
|
31 Dec
|
|
31 Dec 2008
|
30 Sept 2009
|
|
£bn
|
|
£bn
|
£bn
|
£bn
|
£bn
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Capital and balance sheet
|
|
|
|
|
|
|
|
|
|
Total assets
|
87.5
|
|
94.9
|
75.6
|
76.9
|
74.8
|
|
(15%)
|
(3%)
|
Loans and advances to customers
gross
|
|
|
|
|
|
|
|
|
|
- residential mortgages
|
9.5
|
|
9.2
|
7.3
|
6.9
|
6.5
|
|
(32%)
|
(6%)
|
- home equity
|
18.7
|
|
18.8
|
15.9
|
16.0
|
15.4
|
|
(18%)
|
(4%)
|
- corporate and commercial
|
23.7
|
|
24.2
|
20.5
|
20.5
|
19.5
|
|
(18%)
|
(5%)
|
- other consumer
|
9.8
|
|
9.8
|
8.3
|
7.8
|
7.5
|
|
(23%)
|
(4%)
|
Customer deposits
|
64.4
|
|
67.9
|
60.2
|
62.1
|
60.1
|
|
(6%)
|
(3%)
|
Risk elements in lending
|
|
|
|
|
|
|
|
|
|
- retail
|
0.2
|
|
0.3
|
0.3
|
0.3
|
0.4
|
|
-
|
-
|
- commercial
|
0.2
|
|
0.1
|
0.1
|
0.2
|
0.2
|
|
-
|
-
|
Loan:deposit ratio (excluding
repos)
|
96%
|
|
91%
|
86%
|
81%
|
80%
|
|
(1,543bp)
|
(122bp)
|
|
|
|
|
|
|
|
|
|
|
Risk-weighted assets
|
63.9
|
|
64.3
|
55.6
|
62.8
|
59.7
|
|
(7%)
|
(5%)
|
|
|
|
|
|
|
|
|
|
|
Spot exchange rate - US$/£
|
1.460
|
|
1.433
|
1.644
|
1.599
|
1.622
|
|
|
|
(1)
|
Return on equity is based on divisional operating profit after tax, divided by divisional notional equity (based on 7% of divisional risk-weighted assets, adjusted for capital deductions).
|
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
$m
|
|
$m
|
$m
|
$m
|
$m
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Income statement
|
|
|
|
|
|
|
|
|
|
Net interest income
|
837
|
|
711
|
696
|
680
|
690
|
|
(18%)
|
1%
|
|
|
|
|
|
|
|
|
|
|
Net fees and commissions
|
294
|
|
284
|
324
|
266
|
245
|
|
(17%)
|
(8%)
|
Other non-interest income
|
142
|
|
75
|
69
|
104
|
120
|
|
(15%)
|
15%
|
|
|
|
|
|
|
|
|
|
|
Non-interest income
|
436
|
|
359
|
393
|
370
|
365
|
|
(16%)
|
(1%)
|
|
|
|
|
|
|
|
|
|
|
Total income
|
1,273
|
|
1,070
|
1,089
|
1,050
|
1,055
|
|
(17%)
|
-
|
|
|
|
|
|
|
|
|
|
|
Direct expenses
|
|
|
|
|
|
|
|
|
|
- staff
|
(278)
|
|
(313)
|
(287)
|
(289)
|
(325)
|
|
17%
|
12%
|
- other
|
(201)
|
|
(206)
|
(289)
|
(219)
|
(215)
|
|
7%
|
(2%)
|
Indirect expenses
|
(277)
|
|
(288)
|
(301)
|
(313)
|
(294)
|
|
6%
|
(6%)
|
|
|
|
|
|
|
|
|
|
|
|
(756)
|
|
(807)
|
(877)
|
(821)
|
(834)
|
|
10%
|
2%
|
|
|
|
|
|
|
|
|
|
|
Operating profit before impairment
losses
|
517
|
|
263
|
212
|
229
|
221
|
|
(57%)
|
(3%)
|
Impairment losses
|
(304)
|
|
(320)
|
(231)
|
(296)
|
(252)
|
|
(17%)
|
(15%)
|
|
|
|
|
|
|
|
|
|
|
Operating (loss)/profit
|
213
|
|
(57)
|
(19)
|
(67)
|
(31)
|
|
(115%)
|
(54%)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Analysis of income by product
|
|
|
|
|
|
|
|
|
|
Mortgages and home equity
|
183
|
|
204
|
203
|
186
|
188
|
|
3%
|
1%
|
Personal lending and cards
|
143
|
|
154
|
174
|
190
|
188
|
|
31%
|
(1%)
|
Retail deposits
|
451
|
|
332
|
315
|
329
|
320
|
|
(29%)
|
(3%)
|
Commercial lending
|
211
|
|
202
|
217
|
210
|
219
|
|
4%
|
4%
|
Commercial deposits
|
179
|
|
150
|
138
|
160
|
176
|
|
(2%)
|
10%
|
Other
|
106
|
|
28
|
42
|
(25)
|
(36)
|
|
(134%)
|
44%
|
|
|
|
|
|
|
|
|
|
|
Total income
|
1,273
|
|
1,070
|
1,089
|
1,050
|
1,055
|
|
(17%)
|
-
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Analysis of impairment by
sector
|
|
|
|
|
|
|
|
|
|
Residential mortgages
|
22
|
|
33
|
19
|
47
|
14
|
|
(36%)
|
(70%)
|
Home equity
|
38
|
|
42
|
65
|
131
|
23
|
|
(39%)
|
(82%)
|
Corporate & commercial
|
151
|
|
154
|
99
|
107
|
150
|
|
(1%)
|
40%
|
Other
|
93
|
|
91
|
48
|
11
|
65
|
|
(30%)
|
-
|
|
|
|
|
|
|
|
|
|
|
Total impairment
|
304
|
|
320
|
231
|
296
|
252
|
|
(17%)
|
(15%)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Loan impairment charge as %
of gross customer loans and
advances (excluding reverse
repurchase agreements) by
sector
|
|
|
|
|
|
|
|
|
|
Residential mortgages
|
0.63%
|
|
1.00%
|
0.63%
|
1.69%
|
0.53%
|
|
(10bp)
|
(116bp)
|
Home equity
|
0.56%
|
|
0.62%
|
1.00%
|
2.05%
|
0.37%
|
|
(19bp)
|
(168bp)
|
Corporate & commercial
|
1.74%
|
|
1.78%
|
1.18%
|
1.31%
|
1.90%
|
|
16bp
|
58bp
|
Other
|
2.60%
|
|
2.58%
|
1.41%
|
0.34%
|
2.15%
|
|
(46bp)
|
180bp
|
|
|
|
|
|
|
|
|
|
|
|
1.35%
|
|
1.44%
|
1.08%
|
1.45%
|
1.27%
|
|
(8bp)
|
(18bp)
|
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
Key metrics
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
|
|
|
|
|
|
|
|
|
Performance ratios
|
|
|
|
|
|
|
|
|
|
Return on equity (1)
|
8.5%
|
|
(2.3%)
|
(0.8%)
|
(2.5%)
|
(1.2%)
|
|
(967bp)
|
129bp
|
Net interest margin
|
2.70%
|
|
2.33%
|
2.32%
|
2.37%
|
2.45%
|
|
(25bp)
|
8bp
|
Cost:income ratio
|
59.4%
|
|
75.4%
|
80.5%
|
78.2%
|
79.1%
|
|
(1,965bp)
|
(85bp)
|
|
2008
|
|
2009
|
|
31 Dec 2009 vs.
|
||||
|
31 Dec
|
|
31 Mar
|
30 June
|
30 Sept
|
31 Dec
|
|
31 Dec 2008
|
30 Sept 2009
|
|
$bn
|
|
$bn
|
$bn
|
$bn
|
$bn
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Capital and balance sheet
|
|
|
|
|
|
|
|
|
|
Total assets
|
127.8
|
|
136.0
|
124.4
|
122.9
|
121.3
|
|
(5%)
|
(1%)
|
Loans and advances to customers
gross
|
|
|
|
|
|
|
|
|
|
- residential mortgages
|
13.9
|
|
13.2
|
12.0
|
11.0
|
10.6
|
|
(24%)
|
(4%)
|
- home equity
|
27.2
|
|
26.9
|
26.1
|
25.6
|
25.0
|
|
(8%)
|
(2%)
|
- corporate and commercial
|
34.7
|
|
34.7
|
33.6
|
32.7
|
31.6
|
|
(9%)
|
(3%)
|
- other consumer
|
14.3
|
|
14.1
|
13.7
|
12.5
|
12.1
|
|
(15%)
|
(3%)
|
Customer deposits
|
94.0
|
|
97.4
|
99.0
|
99.3
|
97.5
|
|
4%
|
(2%)
|
Risk elements in lending
|
|
|
|
|
|
|
|
|
|
- retail
|
0.3
|
|
0.4
|
0.4
|
0.5
|
0.6
|
|
-
|
20%
|
- commercial
|
0.2
|
|
0.2
|
0.3
|
0.3
|
0.4
|
|
-
|
-
|
Loan:deposit ratio (excluding
repos)
|
96%
|
|
91%
|
86%
|
81%
|
80%
|
|
(1,543bp)
|
(122bp)
|
|
|
|
|
|
|
|
|
|
|
Risk-weighted assets
|
93.2
|
|
92.1
|
91.3
|
100.4
|
96.9
|
|
4%
|
(3%)
|
(1)
|
Return on equity is based on divisional operating profit after tax, divided by divisional notional equity (based on 7% of divisional risk-weighted assets, adjusted for capital deductions).
|
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
£m
|
|
£m
|
£m
|
£m
|
£m
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Income statement
|
|
|
|
|
|
|
|
|
|
Earned premiums
|
1,121
|
|
1,106
|
1,119
|
1,145
|
1,149
|
|
2%
|
-
|
Reinsurers' share
|
(48)
|
|
(45)
|
(40)
|
(43)
|
(37)
|
|
(23%)
|
(14%)
|
|
|
|
|
|
|
|
|
|
|
Insurance premium income
|
1,073
|
|
1,061
|
1,079
|
1,102
|
1,112
|
|
4%
|
1%
|
Net fees and commissions
|
(93)
|
|
(92)
|
(95)
|
(95)
|
(84)
|
|
(10%)
|
(12%)
|
Other income
|
146
|
|
108
|
104
|
112
|
148
|
|
1%
|
32%
|
|
|
|
|
|
|
|
|
|
|
Total income
|
1,126
|
|
1,077
|
1,088
|
1,119
|
1,176
|
|
4%
|
5%
|
|
|
|
|
|
|
|
|
|
|
Direct expenses
|
|
|
|
|
|
|
|
|
|
- staff
|
(77)
|
|
(70)
|
(69)
|
(67)
|
(61)
|
|
(21%)
|
(9%)
|
- other
|
(54)
|
|
(67)
|
(54)
|
(47)
|
(54)
|
|
-
|
15%
|
Indirect expenses
|
(72)
|
|
(66)
|
(65)
|
(64)
|
(75)
|
|
4%
|
17%
|
|
|
|
|
|
|
|
|
|
|
|
(203)
|
|
(203)
|
(188)
|
(178)
|
(190)
|
|
(6%)
|
7%
|
|
|
|
|
|
|
|
|
|
|
Gross claims
|
(788)
|
|
(798)
|
(776)
|
(941)
|
(1,175)
|
|
49%
|
25%
|
Reinsurers' share
|
41
|
|
5
|
18
|
13
|
19
|
|
(54%)
|
46%
|
|
|
|
|
|
|
|
|
|
|
Net claims
|
(747)
|
|
(793)
|
(758)
|
(928)
|
(1,156)
|
|
55%
|
25%
|
|
|
|
|
|
|
|
|
|
|
Operating (loss)/profit before
impairment losses
|
176
|
|
81
|
142
|
13
|
(170)
|
|
(197%)
|
-
|
Impairment losses
|
(42)
|
|
(5)
|
(1)
|
(2)
|
-
|
|
-
|
-
|
|
|
|
|
|
|
|
|
|
|
Operating (loss)/profit
|
134
|
|
76
|
141
|
11
|
(170)
|
|
-
|
-
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Analysis of income by product
|
|
|
|
|
|
|
|
|
|
Motor own-brands
|
491
|
|
477
|
495
|
517
|
516
|
|
5%
|
-
|
Household and Life own-brands
|
206
|
|
204
|
210
|
214
|
221
|
|
7%
|
3%
|
Motor partnerships and broker
|
166
|
|
145
|
145
|
141
|
146
|
|
(12%)
|
3%
|
Household and Life, partnerships
and broker
|
85
|
|
83
|
81
|
78
|
88
|
|
4%
|
13%
|
Other (International, commercial
and central)
|
178
|
|
168
|
157
|
169
|
205
|
|
15%
|
21%
|
|
|
|
|
|
|
|
|
|
|
Total income
|
1,126
|
|
1,077
|
1,088
|
1,119
|
1,176
|
|
4%
|
5%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
In-force policies (thousands)
|
|
|
|
|
|
|
|
|
|
- Own-brand motor
|
4,492
|
|
4,601
|
4,789
|
4,894
|
4,858
|
|
8%
|
(1%)
|
- Own-brand non-motor (home,
rescue, pet, HR24)
|
5,560
|
|
5,643
|
5,890
|
6,150
|
6,307
|
|
13%
|
3%
|
- Partnerships & broker (motor,
home, rescue, pet, HR24)
|
5,898
|
|
5,750
|
5,609
|
5,371
|
5,328
|
|
(10%)
|
(1%)
|
- Other (international, commercial
and central)
|
1,206
|
|
1,211
|
1,210
|
1,212
|
1,217
|
|
1%
|
-
|
|
|
|
|
|
|
|
|
|
|
General insurance reserves - total
(£m)
|
6,672
|
|
6,630
|
6,601
|
6,839
|
7,030
|
|
5%
|
3%
|
20
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
|
|
|
|
|
|
|
|
|
Key business metrics
|
|
|
|
|
|
|
|
|
|
Return on equity (1)
|
16.8%
|
|
9.5%
|
17.7%
|
1.2%
|
(19.1%)
|
|
(3,587bp)
|
(2,029bp)
|
Cost:income ratio
|
18.0%
|
|
18.9%
|
17.3%
|
15.9%
|
16.2%
|
|
187bp
|
(25bp)
|
Adjusted cost:income ratio (2)
|
53.6%
|
|
71.5%
|
57.0%
|
93.2%
|
950.0%
|
|
(89,644bp)
|
(85,681bp)
|
Gross written premiums (£m)
|
1,002
|
|
1,123
|
1,147
|
1,186
|
1,024
|
|
2%
|
(14%)
|
(1)
|
Return on equity is based on divisional operating profit after tax, divided by divisional notional equity (based on regulatory capital).
|
(2)
|
Adjusted cost:income ratio is based on total income and operating expenses after netting insurance claims against total income.
21
|
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
£m
|
|
£m
|
£m
|
£m
|
£m
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Fair value of own debt
|
14
|
|
384
|
(478)
|
(163)
|
164
|
|
-
|
-
|
Other
|
(501)
|
|
105
|
166
|
283
|
(169)
|
|
(66%)
|
(160%)
|
|
|
|
|
|
|
|
|
|
|
Central items not allocated
|
(487)
|
|
489
|
(312)
|
120
|
(5)
|
|
(99%)
|
(104%)
|
22
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
£m
|
|
£m
|
£m
|
£m
|
£m
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Income statement
|
|
|
|
|
|
|
|
|
|
Net interest income from banking
activities
|
765
|
|
395
|
274
|
287
|
578
|
|
(24%)
|
101%
|
|
|
|
|
|
|
|
|
|
|
Net fees and commissions
receivable
|
163
|
|
172
|
79
|
130
|
129
|
|
(21%)
|
(1%)
|
Income/(loss) from trading
activities
|
(2,916)
|
|
(2,617)
|
(1,184)
|
(579)
|
(781)
|
|
(73%)
|
35%
|
Insurance net premium income
|
249
|
|
244
|
196
|
173
|
171
|
|
(31%)
|
(1%)
|
Other operating income (net of
related funding costs)
|
(191)
|
|
30
|
(52)
|
43
|
11
|
|
(106%)
|
(74%)
|
|
|
|
|
|
|
|
|
|
|
Non-interest income
|
(2,695)
|
|
(2,171)
|
(961)
|
(233)
|
(470)
|
|
(83%)
|
102%
|
|
|
|
|
|
|
|
|
|
|
Total income
|
(1,930)
|
|
(1,776)
|
(687)
|
54
|
108
|
|
(106%)
|
100%
|
|
|
|
|
|
|
|
|
|
|
Direct expenses
|
|
|
|
|
|
|
|
|
|
- staff
|
(270)
|
|
(301)
|
(153)
|
(150)
|
(247)
|
|
(9%)
|
65%
|
- other
|
(345)
|
|
(256)
|
(247)
|
(244)
|
(297)
|
|
(14%)
|
22%
|
Indirect expenses
|
(152)
|
|
(142)
|
(137)
|
(132)
|
(141)
|
|
(7%)
|
7%
|
|
|
|
|
|
|
|
|
|
|
|
(767)
|
|
(699)
|
(537)
|
(526)
|
(685)
|
|
(11%)
|
30%
|
|
|
|
|
|
|
|
|
|
|
Operating loss before other
operating charges and
impairment losses
|
(2,697)
|
|
(2,475)
|
(1,224)
|
(472)
|
(577)
|
|
(79%)
|
22%
|
Insurance net claims
|
(192)
|
|
(177)
|
(137)
|
(126)
|
(148)
|
|
(23%)
|
17%
|
Impairment losses
|
(3,361)
|
|
(1,828)
|
(3,516)
|
(2,066)
|
(1,811)
|
|
(46%)
|
(12%)
|
|
|
|
|
|
|
|
|
|
|
Operating loss
|
(6,250)
|
|
(4,480)
|
(4,877)
|
(2,664)
|
(2,536)
|
|
(59%)
|
(5%)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Key metrics
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Performance ratios
|
|
|
|
|
|
|
|
|
|
Net interest margin
|
1.36%
|
|
0.61%
|
0.45%
|
0.55%
|
1.17%
|
|
(19bp)
|
62bp
|
Cost:income ratio
|
(39.7%)
|
|
(39.4%)
|
(78.2%)
|
974.1%
|
634.3%
|
|
(67,400bp)
|
33,981bp
|
|
2008
|
|
2009
|
|
31 Dec 2009 vs.
|
||||
|
31 Dec
|
|
31 Mar
|
30 June
|
30 Sept
|
31 Dec
|
|
31 Dec 2008
|
30 Sept 2009
|
|
£bn
|
|
£bn
|
£bn
|
£bn
|
£bn
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Capital and balance sheet
|
|
|
|
|
|
|
|
|
|
Total third party assets (including
derivatives)
|
342.9
|
|
314.7
|
246.5
|
233.0
|
220.9
|
|
(36%)
|
(5%)
|
Loans and advances to customers
gross
|
191.4
|
|
183.7
|
164.1
|
159.1
|
149.5
|
|
(22%)
|
(6%)
|
Customer deposits
|
27.4
|
|
23.7
|
15.0
|
16.0
|
12.6
|
|
(54%)
|
(21%)
|
Risk elements in lending
|
11.1
|
|
14.7
|
20.5
|
23.3
|
22.9
|
|
106%
|
(2%)
|
Loan:deposit ratio
|
683%
|
|
764%
|
1,084%
|
937%
|
1,121%
|
|
43,807bp
|
18,397bp
|
|
|
|
|
|
|
|
|
|
|
Risk-weighted assets
|
170.9
|
|
174.4
|
174.0
|
200.7
|
171.3
|
|
-
|
(15%)
|
|
2008
|
|
2009
|
|
Q4 2009 vs.
|
||||
|
Q4
|
|
Q1
|
Q2
|
Q3
|
Q4
|
|
Q4 2008
|
Q3 2009
|
|
£m
|
|
£m
|
£m
|
£m
|
£m
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Analysis of income
|
|
|
|
|
|
|
|
|
|
Banking & Portfolio
|
538
|
|
(131)
|
(973)
|
(271)
|
37
|
|
(93%)
|
(114%)
|
International Businesses &
Portfolios
|
689
|
|
662
|
570
|
537
|
493
|
|
(28%)
|
(8%)
|
Markets
|
(3,157)
|
|
(2,307)
|
(284)
|
(212)
|
(422)
|
|
(87%)
|
99%
|
|
|
|
|
|
|
|
|
|
|
Total income
|
(1,930)
|
|
(1,776)
|
(687)
|
54
|
108
|
|
(106%)
|
100%
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Impairment losses
|
|
|
|
|
|
|
|
|
|
Banking & Portfolio
|
714
|
|
818
|
1,155
|
1,347
|
895
|
|
25%
|
(34%)
|
International Businesses &
Portfolios
|
945
|
|
720
|
1,638
|
1,234
|
902
|
|
(5%)
|
(27%)
|
Markets
|
1,702
|
|
290
|
723
|
(515)
|
14
|
|
(99%)
|
(103%)
|
|
|
|
|
|
|
|
|
|
|
Total impairment
|
3,361
|
|
1,828
|
3,516
|
2,066
|
1,811
|
|
(46%)
|
(12%)
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Loan impairment charge as %
of gross customer loans and
advances (1)
|
|
|
|
|
|
|
|
|
|
Banking & Portfolio
|
2.71%
|
|
3.18%
|
4.67%
|
6.01%
|
4.14%
|
|
143bp
|
(187bp)
|
International Businesses &
Portfolios
|
4.70%
|
|
3.66%
|
8.93%
|
6.90%
|
5.27%
|
|
57bp
|
(163bp)
|
Markets
|
48.33%
|
|
(61.60%)
|
301.20%
|
(126.77%)
|
0.44%
|
|
(4,789bp)
|
(12,633bp)
|
|
|
|
|
|
|
|
|
|
|
|
6.09%
|
|
2.81%
|
8.19%
|
5.41%
|
4.63%
|
|
(146bp)
|
(78bp)
|
|
|
|
|
|
|
|
|
|
|
|
£bn
|
|
£bn
|
£bn
|
£bn
|
|
|
|
|
Gross customer loans and
advances
|
|
|
|
|
|
|
|
|
|
Banking & Portfolio
|
97.0
|
|
103.3
|
92.1
|
88.2
|
82.0
|
|
(15%)
|
(7%)
|
International Businesses &
Portfolios
|
79.9
|
|
78.6
|
69.4
|
68.3
|
65.6
|
|
(18%)
|
(4%)
|
Markets
|
14.5
|
|
1.8
|
2.6
|
2.6
|
1.9
|
|
(87%)
|
(27%)
|
|
|
|
|
|
|
|
|
|
|
|
191.4
|
|
183.7
|
164.1
|
159.1
|
149.5
|
|
(22%)
|
(6%)
|
|
|
|
|
|
|
|
|
|
|
Note:
|
|
|
|
|
|
|
|
|
|
(1) Including disposal groups.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Risk-weighted assets
|
|
|
|
|
|
|
|
|
|
Banking & Portfolio
|
63.1
|
|
70.9
|
57.5
|
61.1
|
58.2
|
|
(8%)
|
(5%)
|
International Businesses &
Portfolios
|
50.1
|
|
51.4
|
48.5
|
46.1
|
43.8
|
|
(12%)
|
(5%)
|
Markets
|
57.7
|
|
52.1
|
68.0
|
93.5
|
69.3
|
|
20%
|
(26%)
|
|
|
|
|
|
|
|
|
|
|
|
170.9
|
|
174.4
|
174.0
|
200.7
|
171.3
|
|
-
|
(15%)
|
Signatures
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
Date: 25 February 2010
THE ROYAL BANK OF SCOTLAND GROUP plc (Registrant) |
By: | /s/ A N Taylor |
Name: Title: |
A N Taylor Head of Group Secretariat |