Form 8-K

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 


 

FORM 8-K

 


 

CURRENT REPORT

 

Pursuant to Section 13 or 15(d) of the

Securities Exchange Act of 1934

 

Date of Report (Date of Earliest Event Reported): October 4, 2004

 


 

SUPPORTSOFT, INC.

(Exact name of registrant as specified in its charter)

 


 

Delaware   000-30901   94-3282005

(State or Other Jurisdiction

of Incorporation)

  (Commission File Number)  

(I.R.S. Employer

Identification Number)

 

575 Broadway, Redwood City, CA   94063
(Address of principal executive offices)   (Zip Code)

 

(650) 556-9440

(Registrant’s telephone number, including area code)

 


 

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligations of the registrant under any of the following provisions (see General Instruction A.2. below):

 

¨ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

 

¨ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

 

¨ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

 

¨ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240-13e-4(c))

 



Section 2 - Financial Information

 

Item 2.02. Results of Operations and Financial condition

 

The information contained in this Item 2.02 and in the accompanying exhibit shall not be deemed filed for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or incorporated by reference in any filing under the Exchange Act or the Securities Act of 1933, as amended (the “Securities Act”), except as shall be expressly set forth by specific reference in such filing.

 

On October 4, 2004, SupportSoft, Inc. announced via press release its preliminary revenue and EPS outlook for its fiscal quarter ending September 30, 2004. A copy of the press release is attached hereto as Exhibit 99.1 and is incorporated herein by reference.

 

Section 9 – Financial Statements and Exhibits

 

Item 9.01. Financial Statements and Exhibits

 

The information contained in this Item 9.01 and in the accompanying exhibit shall not be deemed filed for purposes of Section 18 of the Exchange Act or incorporated by reference in any filing under the Exchange Act or the Securities Act, except as shall be expressly set forth by specific reference in such filing.

 

(c) Exhibits.

 

Exhibit

 

Description


99.1   Press Release issued by SupportSoft Inc. dated October 4, 2004.

 

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SIGNATURE

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 

Dated: October 4, 2004

 

SUPPORTSOFT, INC.
By:  

/s/ Brian M. Beattie


    Brian M. Beattie
   

Executive Vice President of Finance and

Administration and Chief Financial Officer

(Principal Financial Officer and Chief

Accounting Officer)

 

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EXHIBIT INDEX

 

Exhibit No.

 

Description


99.1   Press Release issued by SupportSoft dated October 4, 2004.

 

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