SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 8-K CURRENT REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 Date of report (Date of earliest event reported): NOVEMBER 30, 2004 eLOYALTY CORPORATION (Exact Name of Registrant as Specified in Charter) DELAWARE 0-27975 36-4304577 (State or Other Jurisdiction of Incorporation) (Commission File Number) (IRS Employer Identification No.) 150 NORTH FIELD DRIVE, SUITE 250, LAKE FOREST, ILLINOIS 60045 (Address of Principal Executive Offices) Zip Code) Registrant's telephone number, including area code: (847) 582-7000 ITEM 1.02 TERMINATION OF MATERIAL DEFINITIVE AGREEMENT. On November 30, 2004, Diane Lowe, eLoyalty's Vice President of Global Business Development, left eLoyalty to pursue other opportunities. Accordingly, her employment agreement with eLoyalty, dated as of August 26, 2002 (which was previously filed by eLoyalty as Exhibit 10.27 to its Annual Report on Form 10-K for the year ended December 27, 2003), has been terminated. 1 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized. eLOYALTY CORPORATION Date: December 3, 2004 By: /s/ Timothy J. Cunningham ------------------------------------------ Timothy J. Cunningham Vice President and Chief Financial Officer 2