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OMB APPROVAL |
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OMB Number:
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3235-0059 |
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Expires:
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
SCHEDULE 14A
Proxy Statement Pursuant to Section 14(a) of the Securities
Exchange Act of 1934 (Amendment No. )
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Filed by the Registrant
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Filed by a Party other than the Registrant
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Check the appropriate box: |
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o Preliminary Proxy Statement |
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Confidential, for Use of the Commission Only (as permitted by
Rule 14a-6(e)(2)) |
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þ Definitive Proxy Statement |
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o Definitive Additional Materials |
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Soliciting Material Pursuant to §240.14a-12 |
ELOYALTY CORPORATION
(Name
of Registrant as Specified In Its Charter)
(Name
of Person(s) Filing Proxy Statement, if other than the
Registrant)
Payment of Filing Fee (Check the appropriate box):
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þ No fee required. |
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Fee computed on table below per Exchange Act Rules 14a-6(i)(4) and
0-11. |
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1) Title of each class of securities to which transaction applies: |
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2) Aggregate number of securities to which transaction applies: |
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3) Per unit price or other underlying value of transaction computed
pursuant to Exchange Act Rule 0-11 (set forth the amount on which the
filing fee is calculated and state how it was determined): |
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4) Proposed maximum aggregate value of transaction: |
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o Fee paid previously with preliminary materials. |
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o Check box if any part of the fee is offset as provided by Exchange Act
Rule 0-11(a)(2) and identify the filing for which the offsetting fee
was paid previously. Identify the previous filing by registration
statement number, or the Form or Schedule and the date of its filing. |
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1) Amount Previously Paid: |
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2) Form, Schedule or Registration Statement No.: |
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SEC 1913 (02-02) |
Persons who are to respond to the collection of information
contained in this form are not required to respond unless the form displays a currently valid
OMB control number. |
150 Field Drive, Suite 250
Lake Forest, Illinois 60045
Dear eLoyalty Stockholder:
On behalf of the Board of Directors and management of eLoyalty
Corporation, I cordially invite you to attend the 2006 Annual
Meeting of eLoyaltys stockholders. The Annual Meeting will
be held at 9:00 a.m. Central time on Thursday, May 18,
2006 at the Woodfield Suites, 2000 S. Lakeside Drive,
Bannockburn, IL 60015.
At this years Annual Meeting, the agenda includes the
proposed election of the two current Class I Directors
whose terms of office expire this year. Details of the business
to be conducted at the Annual Meeting are given in the attached
Notice of Annual Meeting and Proxy Statement. At the Annual
Meeting, stockholders will have an opportunity to comment and
ask appropriate questions.
Whether or not you plan to attend the Annual Meeting, we
encourage you to read the accompanying Proxy Statement and vote
promptly. To ensure that your shares are represented at the
meeting, whether or not you plan to attend the meeting in
person, we urge you to submit a proxy with your voting
instructions by telephone, via the Internet or by signing,
dating and mailing your proxy card in accordance with the
instructions provided on it.
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Sincerely, |
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Kelly D. Conway |
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President and Chief Executive Officer |
eLOYALTY CORPORATION
NOTICE OF ANNUAL MEETING OF STOCKHOLDERS
TO BE HELD MAY 18, 2006
The Annual Meeting of eLoyaltys stockholders will be held
at 9:00 a.m. Central time on Thursday, May 18, 2006,
at the Woodfield Suites, 2000 S. Lakeside Drive,
Bannockburn, IL 60015 for the following purposes:
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To elect two Class I Directors to serve for an ensuing term
of three years; and |
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2. |
To transact such other business as may properly come before the
Annual Meeting or any adjournments or postponements thereof. |
These items are more fully described in the following pages of
the proxy statement.
The record date for the Annual Meeting was the close of business
on March 31, 2006. Only stockholders of record as of that
time and date will be entitled to notice of, and to vote at, the
Annual Meeting. A list of the stockholders entitled to vote at
the Annual Meeting will be available for inspection at
eLoyaltys offices at 150 Field Drive, Suite 250,
Lake Forest, Illinois, during normal business hours for ten days
prior to the Annual Meeting.
Your vote is important. Stockholders are urged to submit a
proxy with their voting instructions as promptly as possible,
whether or not they intend to attend the meeting in person.
Record holders of eLoyalty shares as of the record date may
submit their proxies with voting instructions by using a
toll-free telephone number (within the U.S. or Canada) or
the Internet. Instructions for using these convenient services
are set forth on the enclosed proxy card. Of course, you also
may submit a proxy containing your voting instructions by
completing, signing, dating and returning the enclosed proxy
card in the enclosed postage-paid reply envelope.
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By Order of the Board of Directors, |
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Steven C. Pollema |
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Corporate Secretary |
Lake Forest, Illinois
April 10, 2006
PROXY STATEMENT TABLE OF CONTENTS
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eLoyalty Corporation
150 Field Drive, Suite 250
Lake Forest, Illinois 60045
PROXY STATEMENT
FOR
2006 ANNUAL MEETING OF STOCKHOLDERS
PROXY AND VOTING INFORMATION
The Board of Directors of eLoyalty Corporation (referred to as
eLoyalty, the Company or we
in this proxy statement) is soliciting your proxy for use at the
2006 Annual Meeting of Stockholders of eLoyalty and any
postponements or adjournments thereof (the Annual
Meeting). These proxy materials are first being mailed to
eLoyalty stockholders beginning on or about April 10, 2006.
Who May Vote. Holders of record of shares of common stock
of eLoyalty, $0.01 par value per share (Common
Stock), and holders of record of shares of the 7%
Series B Convertible Preferred Stock of eLoyalty,
$0.01 par value per share (Series B Stock
and, together with the Common Stock, eLoyalty
Stock), at the close of business on March 31, 2006
(the Record Date) may vote at the Annual Meeting. On
that date, 11,762,056 shares of eLoyalty Stock, comprising
7,662,332 shares of Common Stock and 4,099,724 shares
of Series B Stock, were issued and outstanding and entitled
to be voted at the Annual Meeting. Each share of eLoyalty Stock
entitles the holder to one vote.
How to Vote. If you are a holder of record of eLoyalty
Stock (that is, you hold your stock in your own name) on the
Record Date, you may submit a proxy with your voting
instructions by any of the following methods.
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Through the Internet: Go to the web address,
http://www.proxyvoting.com/eloy and follow the instructions on
the proxy card. |
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By Telephone: Call 1-866-540-5760 on a touch-tone
telephone from anywhere within the United States or Canada and
follow the instructions on the proxy card. |
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By Mail: Complete, sign and mail the proxy card in
the enclosed envelope. |
If you choose to submit your proxy with voting instructions by
telephone or through the Internet, you will be required to
provide your assigned control number shown on the enclosed proxy
card before your proxy will be accepted. In addition to the
instructions that appear on the enclosed proxy card,
step-by-step instructions will be provided by recorded telephone
message or at the designated Web site on the Internet. Once you
have indicated how you want to vote, in accordance with those
instructions, you will receive confirmation that your proxy has
been successfully submitted by telephone or through the Internet.
If you hold your shares of eLoyalty Stock in street
name through a broker, nominee, fiduciary or other
custodian, you should check the voting form used by that firm to
determine whether you may vote by telephone or through the
Internet. If so, use the different toll-free telephone number
and Web site address provided on that firms voting form
for its beneficial owners.
How Proxies Work. Giving your proxy means that you
authorize the persons named as proxies to vote your shares at
the Annual Meeting in the manner you direct. If you sign and
return a proxy card without indicating your voting instructions,
they will vote your shares FOR the election of the nominees for
director shown under Director Election on the
following pages.
1
Revocation of Proxies. You may revoke your proxy at any
time before the voting at the Annual Meeting by any of the
following methods:
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submitting a new proxy that is properly signed with a later date; |
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voting again at a later date by telephone or through the
Internet your latest voting instructions will be
counted and your earlier instructions, using the same
procedures, revoked; |
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sending a properly signed written notice of your revocation to
the Secretary of the Company, at eLoyalty Corporation, 150 Field
Drive, Suite 250, Lake Forest, Illinois 60045, Attention:
Corporate Secretary; or |
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voting in person at the Annual Meeting. Attendance at the Annual
Meeting will not itself revoke an earlier submitted proxy. |
Quorum. In order to conduct the business of the Annual
Meeting, we must have a quorum. A quorum requires the presence,
in person or by proxy, of a majority of the
11,762,056 shares of eLoyalty Stock outstanding on the
Record Date. Proxies that are submitted by brokers as holders of
record and that do not indicate a vote for some of the
proposals, because the brokers have not received instructions
from their customers or other beneficial owners on how to vote
on those proposals and do not have discretionary voting
authority, are called broker
non-votes. We
count abstentions, votes withheld with respect to the election
of the director nominees and broker non-votes as present at the
Annual Meeting for the purpose of determining a quorum.
Required Votes. The nominees for director will be elected
by a plurality of the votes cast at the Annual Meeting. This
means that the nominees who receive the greatest number of votes
will be elected as directors. Broker non-votes and instructions
to withhold authority to vote for a nominee are not counted for
this purpose and will not affect the outcome of the election.
The Companys organizational documents do not provide for
cumulative voting for directors.
Attending the Annual Meeting. If you are a registered
holder of eLoyalty Stock and you plan to attend the Annual
Meeting in person, please retain and bring with you the
admission ticket attached to the enclosed proxy card. If you
hold your shares in street name (in the name of a
broker or other nominee) and you do not receive an admission
ticket, please bring proof of your ownership of eLoyalty shares
with you to the Annual Meeting. A bank or brokerage account
statement showing that you owned eLoyalty Common Stock on
March 31, 2006 would be acceptable for this purpose.
PROPOSAL 1: DIRECTOR ELECTION
General
The business and affairs of eLoyalty are managed under the
direction of its Board of Directors. The Board of Directors has
responsibility for establishing broad corporate policies
relating to the overall performance of eLoyalty, rather than
day-to-day operating
details.
The Board of Directors is divided into three classes, each of
which is elected for a three-year term. Only one class of
directors stands for election at each annual meeting of
eLoyaltys stockholders. At this years Annual
Meeting, the Class I Directors stand for election. Two
directors, Tench Coxe and John T. Kohler, are in Class I
and have been nominated by the independent members of the Board
to stand at the Annual Meeting for reelection to a three-year
term expiring in 2009. If for any reason either Mr. Coxe or
Mr. Kohler becomes unable or is unwilling to serve at the
time of the meeting, the persons named as proxies in the
enclosed proxy card will have discretionary authority to vote
for a substitute nominee and would vote for the substitute
nominee selected by the independent members of the Board of
Directors. It is not anticipated that either Mr. Coxe or
Mr. Kohler will be unavailable for election.
The following sets forth information regarding the nominees for
election as directors at this Annual Meeting and each director
continuing in office, including his age, present principal
occupation, other business
2
experience during at least the last five years, directorships in
other publicly held companies and period of service as a
director of eLoyalty.
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Nominees for Election as Class I Directors at this
Annual Meeting (to a three-year term expiring in 2009): |
Tench Coxe, age 48, is a managing director of the general
partner of Sutter Hill Ventures, A California Limited
Partnership (Sutter Hill), a venture capital company
located in Palo Alto, California, and has held that position
since 1987. Mr. Coxe is a Director of NVIDIA Corporation
and various private companies. He has been a director of
eLoyalty and the Chairman of the Board of Directors since
February 2000.
John T. Kohler, age 59, is the former President and Chief
Executive Officer of Technology Solutions Company
(TSC), the business consulting and systems
integration company which included eLoyalty as a division prior
to its spin-off in February 2000. Mr. Kohler held such
office from 1995 until his retirement in February 2000. He
joined TSC as Senior Vice President in 1992, was promoted to
Executive Vice President and named to the Office of the Chairman
in 1993 and became President and Chief Operating Officer in
1994. He has been a director of eLoyalty since May 1999.
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Class II Directors whose Present Terms Continue until
2007: |
Jay C. Hoag, age 47, is a general partner of Technology
Crossover Ventures (TCV), a venture capital firm
located in Palo Alto, California, and has held that position
since 1995. Mr. Hoag is on the Board of Directors of
Altiris, Inc., Inphonic, Inc. and Netflix, Inc., as well as
various private companies. He has been a director of eLoyalty
since February 2000.
John C. Staley, age 64, is the former Managing
Partner Lake Michigan Area of Ernst & Young
LLP, a global audit and tax firm, a position that he held from
1985 to his retirement in June 2001. Mr. Staley is a
Director of Hospira, Inc., as well as various private companies.
Mr. Staley has been a director of eLoyalty since August
2002.
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Class III Directors whose Present Terms Continue
until 2008: |
Kelly D. Conway, age 49, is the President and Chief
Executive Officer of eLoyalty, a position he has held since its
incorporation in May 1999 as a subsidiary of TSC.
Mr. Conway joined TSC in November 1993 as Senior Vice
President, assumed the position of Executive Vice President in
July 1995 and became Group President in October 1998. He has
been a director of eLoyalty since May 1999.
Michael J. Murray, age 61, is the retired President of
Global Corporate and Investment Banking at Bank of America
Corporation, a banking and financial services company. He held
such office from 1998 until his retirement in July 2000. From
March 1997 until the BankAmerica-NationsBank merger in 1998,
Mr. Murray headed BankAmerica Corporations Global
Wholesale Bank and was responsible for its business with large
corporate, international and government clients around the
world. Mr. Murray was named a BankAmerica Vice Chairman and
head of the United States and International Groups in September
1995. He serves as a Director of CNF Corporation and Neoforma
Inc. Mr. Murray has been a director of eLoyalty since June
1999.
Board Processes and Committees
The eLoyalty Board of Directors held four meetings during the
fiscal year ended December 31, 2005. During this period,
each of the incumbent Directors attended more than 75% of the
aggregate number of meetings of the Board of Directors and of
the Board committees on which he served that were held during
his period of service. The Company does not have a specific
policy regarding Board members attendance at the annual
meetings of stockholders. The 2005 annual meeting was attended
by one director, Mr. Conway.
The Board of Directors has determined that five of its six
directors Messrs. Coxe, Hoag, Kohler, Murray
and Staley are independent under the listing
standards of The NASDAQ Stock Market.
3
The Board of Directors has two standing committees to assist it
in the discharge of its responsibilities: an Audit Committee and
a Compensation Committee. Although the Board of Directors does
not have a nominating or similar committee, it has adopted a
standing resolution which provides that all nominees for
membership on the Board of Directors must be selected, or
recommended to the full Board of Directors for selection, by the
independent directors.
The Audit Committee is currently composed of Mr. Kohler, as
Chairman, and Messrs. Coxe, Murray and Staley. The Audit
Committee met eight times during fiscal 2005. The Audit
Committee is directly responsible for the appointment,
compensation, retention and oversight of the Companys
public accountants (including resolution of disagreements
between management and the public accountants regarding
financial reporting) subject, if applicable, to stockholder
ratification of the public accountants appointment, for
the purpose of preparing or issuing an audit report or
performing other audit, review or attest services for the
Company. The Audit Committee approves all audit engagement fees
and terms and all non-audit engagements with the public
accountants as required by applicable law and the requirements
of The NASDAQ Stock Market. In connection with its duties, the
Audit Committee regularly meets privately with the
Companys independent public accountants. The Audit
Committee has adopted a policy for the receipt, retention and
treatment of complaints or concerns regarding accounting-related
matters. See Communications with the
Board. The Audit Committee operates under a written
charter, the current version of which was adopted by the Board
of Directors in March 2004 and a copy of which is available on
the Companys website at www.eloyalty.com. A report
of the Audit Committee appears elsewhere in this proxy statement.
The Board of Directors has determined that each member of the
Audit Committee meets the enhanced independence requirements
applicable to audit committee members under both The NASDAQ
Stock Market listing standards and the Sarbanes-Oxley Act of
2002 and the related Securities and Exchange Commission
(SEC) rules. Under the SEC rules, a person is not
qualified to serve on an audit committee if he or she is an
affiliate of the relevant company. The SEC rules
create a safe harbor, whereby a person will not be deemed to be
an affiliate of a company if he or she does not beneficially own
more than 10% of any class of voting equity securities of that
company. Mr. Coxe is considered the beneficial owner of
17.7% of eLoyaltys Common Stock and 26.2% of
eLoyaltys Series B Stock (representing 13.1% of
eLoyaltys voting power, in the aggregate) by virtue of his
position as a managing director of the general partner of Sutter
Hill. Although Mr. Coxe does not qualify for the safe
harbor created by the SEC rules, based on all of the facts and
circumstances, the Board of Directors has determined that he is
not an affiliate of eLoyalty.
The Board of Directors has determined that each of
Messrs. Kohler and Staley qualifies as an audit
committee financial expert as that term is defined in the
SEC rules adopted pursuant to the Sarbanes-Oxley Act of 2002 and
that the remaining members of the Audit Committee meet the
financial literacy requirements of The NASDAQ Stock Market.
The Compensation Committee, whose current members are
Mr. Coxe, as Chairman, Mr. Hoag and Mr. Kohler,
met four times during fiscal 2005. The Compensation Committee
reviews and acts with respect to stock incentive and other
employee benefit plans, and approves or makes recommendations to
the Board of Directors with respect to the salary and annual
incentive compensation of, and stock awards for, executive
officers of eLoyalty. The Board of Directors has determined that
each member of the Compensation Committee is independent for
purposes of The NASDAQ Stock Market listing standards. The
Compensation Committee does not operate under a written charter.
A report of the Compensation Committee appears later in this
proxy statement.
Responsibility. The Board of Directors does not have a
nominating or similar committee, although it has adopted a
standing resolution which provides that all nominees for
membership on the Board of Directors
4
must be selected, or recommended to the full Board of Directors
for selection, by the independent directors then in office (the
Nominating Directors) in accordance with the rules
of The NASDAQ Stock Market. Under this standing resolution, the
Nominating Directors are responsible for (1) reviewing and,
as applicable, recommending to the full Board of Directors
possible candidates for membership on the Board, and assisting
in attracting qualified candidates to fill vacant or newly
created directorships, (2) reviewing and recommending to
the full Board of Directors a management slate of directors to
be proposed for election at the annual stockholders
meeting and included in the proxy statement for such meeting, as
well as reviewing and recommending to the full Board of
Directors any directors to fill vacancies that may exist on the
Board of Directors, and (3) reviewing the function and
composition of the several committees of the Board of Directors
and recommending to the full Board of Directors qualified
persons for membership on such committees. The affirmative vote
of at least a majority of the Nominating Directors is required
to approve any action which may or must be taken by the
Nominating Directors. The Nominating Directors have the ability
to retain, at the Companys expense, special legal,
accounting or other consultants or experts they deem necessary
in the performance of their duties under the standing
resolution. The Board of Directors believes that, in light of
the independent directors responsibility for the
Companys nominating processes under this resolution, it is
unnecessary to have a separate nominating or similar committee
of the Board. The Nominating Directors have not held meetings
separate from the Board of Directors in their capacities as
such. The Board of Directors standing resolution is
available on the Companys website at
www.eloyalty.com.
Stockholder Nominees. The Nominating Directors will
consider properly submitted stockholder nominations for
candidates for membership on the Board of Directors as described
below under Identifying and Evaluating Nominees for
Directors. Any stockholder nominations proposed for
consideration by the Nominating Directors should include the
nominees name and qualification for Board membership. In
addition, they must be submitted within the time frame and to
the address specified under Submission of Stockholder
Proposals for 2007.
Director Qualifications. In discharging its
responsibilities to nominate candidates for election to the
Board, the Nominating Directors have not specified any minimum
qualifications for serving on the Board. However, the Nominating
Directors endeavor to evaluate, propose and approve candidates
with business experience and personal skills in technology,
finance, marketing, financial reporting and other areas that may
be expected to contribute to an effective Board. The Nominating
Directors seek to assure that the Board is composed of
individuals who have experience relevant to the needs of the
Company and who have the highest professional and personal
ethics, consistent with the Companys values and standards.
Candidates should be committed to enhancing stockholder value
and should have sufficient time to carry out their duties and to
provide insight and practical wisdom based on experience. Each
director must represent the interests of all stockholders.
Identifying and Evaluating Nominees for Directors. The
Nominating Directors utilize a variety of methods for
identifying and evaluating nominees for director. Candidates may
come to the attention of the Nominating Directors through
current Board members, professional search firms (for which they
may receive a fee), stockholders or other persons. These
candidates are evaluated at regular or special meetings of the
Board, and may be considered at any point during the year. As
described above, the Nominating Directors will consider properly
submitted stockholder nominations for candidates for the Board.
All properly submitted recommendations will be aggregated and
considered by the Nominating Directors.
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Communications with the Board |
Anyone who has a concern about eLoyaltys conduct, or about
the Companys accounting, internal accounting controls or
auditing matters, may communicate that concern directly to the
Board of Directors, the non-employee directors or the Audit
Committee. All such concerns related to audit or accounting
matters will be forwarded to the Audit Committee Chair for his
review, as well as to the Companys General Counsel and
Chief Financial Officer (unless the report alleges his
involvement). After the Audit Committee Chairs initial
review and a summary of the matter is prepared, the concern will
be forwarded to the remaining Audit Committee members. All other
concerns will be forwarded upon receipt to the appropriate
directors for their
5
review, as well as to the Companys General Counsel and
Chief Financial Officer (unless the report alleges his
involvement in the matter).
All reported concerns will be simultaneously reviewed and
addressed by the Companys General Counsel or his designee.
The status of all outstanding concerns addressed to the Board,
the non-employee directors or the Audit Committee will be
reported to the Board on a quarterly basis. The Board or any
committee may direct special treatment, including the retention
of outside advisors or counsel, for any concern addressed to
them. The Companys corporate policies prohibit retaliatory
action against any employee who raises concerns or questions in
good faith about these matters.
Stockholders wishing to communicate with the Board of Directors,
the non-employee directors or the Audit Committee may do so by
writing to the Companys General Counsel at 150 Field
Drive, Suite 250, Lake Forest, Illinois 60045. The General
Counsel will forward any communications as directed by the
stockholder. The Company maintains a separate, internal system
for the receipt of communications from employees.
Compensation of Directors
During eLoyaltys fiscal year ended December 31, 2005,
directors who were not employees of eLoyalty or any of its
subsidiaries (non-employee directors) each received
$1,500 for their attendance at each meeting of the Board of
Directors, $2,000 per Audit Committee meeting attended and
$500 for each Compensation Committee meeting (each of which was
held in tandem with a meeting of the Board of Directors). Had
any Compensation Committee meetings been held apart from a Board
of Directors meeting, each Compensation Committee member would
have received $1,000 per meeting attended. Mr. Hoag
historically has declined to accept any such compensation for
his service as a member of the Board of Directors or the
committees on which he served. The Company also reimburses
directors for their travel-related expenses incurred in
attending meetings of the Board of Directors and its committees.
In addition to meeting attendance fees, non-employee directors
are eligible to receive automatic grants of stock options under
the eLoyalty Corporation 1999 Stock Incentive Plan (the
1999 plan). The 1999 plan provides for each
non-employee director to receive: (i) an option to purchase
5,000 shares of eLoyalty Common Stock upon commencement of
service as a director (an Initial Grant); and
(ii) an option to purchase 1,200 shares of eLoyalty
Common Stock on the day following the date of each annual
meeting of eLoyalty stockholders during which such service
continues (an Annual Grant). Stock options granted
to non-employee directors have an exercise price per share equal
to the fair market value of a share of eLoyalty Common Stock on
the grant date and a maximum term of ten years. Vesting occurs
ratably over a period of 48 months from the end of the
month following the grant date with respect to each Initial
Grant and over a period of 12 months from the end of the
month following the grant date with respect to each Annual Grant.
During the last fiscal year, Messrs. Coxe, Murray, Staley
and Kohler each received an Annual Grant. Mr. Hoag declined
receipt of the Annual Grant that otherwise would have been
awarded to him automatically under the 1999 plan.
INDEPENDENT REGISTERED PUBLIC ACCOUNTANTS
General
PricewaterhouseCoopers LLP (PwC) has acted as
independent registered public accountants for the Company since
its incorporation. The Audit Committee has appointed PwC as
independent registered public accountants for the Company to
examine its consolidated financial statements for the year
ending December 30, 2006. PwC also has provided the Company
with outsourced tax compliance services for the last three years
and is contracted to continue to perform such services through
2008. The Company eventually will be required to undergo an
audit of its internal control over financial reporting pursuant
to Sarbanes-Oxley Section 404, including those controls
that relate to taxes. This requirement could come into effect
for the fiscal year ending December 30, 2006. In
preparation for that audit, eLoyalty will require internal
control assistance
6
associated with control design, documentation and testing in the
tax area from outside parties. PwC has advised the Company that
it is prohibited from both providing this additional service
with respect to internal control assistance and acting as the
Companys independent registered public accountants.
Management, with the concurrence of the Audit Committee, has
determined that such services would most efficiently be
performed by the same party that provides the Company with tax
compliance services, as opposed to engaging a third party to
provide the Company with internal control assistance in the tax
area. In light of this, the Audit Committee has decided to
terminate PwC as either the Companys independent
registered public accountants or its tax compliance outsourcer
and has directed management to review the Companys
alternatives for both categories of service and provide its
recommendation to the Board.
Accordingly, the Company is currently in the process of having
meetings with and obtaining proposals from the other qualified
accounting firms. If, based on the ongoing review and assessment
of the Companys options and managements
recommendation regarding the same, the Audit Committee
determines that a change in independent registered public
accountants would be in the best interests of the Company and
its stockholders, it will direct the appointment of a different
independent accounting firm for 2006. As a result, the Board of
Directors and Audit Committee have determined not to request
that the stockholders ratify the appointment of the
Companys independent public accountants at this time.
Stockholder ratification of the Companys independent
registered public accountants is not required by the
Companys by-laws or the applicable laws of the State of
Delaware (the Companys State of incorporation).
Nonetheless, the Company has historically sought such
ratification from its stockholders, and intends to seek
ratification of the Companys independent accountants for
the fiscal year ending December 29, 2007 at the 2007 annual
meeting of stockholders.
The Company has been advised that representatives of PwC will be
at the Annual Meeting and will have the opportunity to make a
statement if they desire to do so and will be available to
respond to appropriate questions.
Principal Accountant Fees and Services
For fiscal 2005 and 2004, fees for services provided by PwC were
as described below. The Audit Committee has concluded that the
provision of the services rendered by PwC with respect to the
fees described below was compatible with maintaining PwCs
independence.
Total audit fees for fiscal years 2005 and 2004 were $387,000
and $376,000, respectively. Of the total audit fees in fiscal
2005 and 2004, $269,000 and $245,000, respectively, were for
professional services rendered for the audits of the
consolidated financial statements of the Company and $118,000
and $131,000, respectively, were for statutory audit work for
Company affiliates in
non-U.S. jurisdictions.
Audit-related fees for fiscal years 2005 and 2004 of $3,000 and
$35,000, respectively, were for accounting consultations and
Sarbanes-Oxley Section 404 advisory services.
Tax fees for fiscal years 2005 and 2004 of $327,000 and
$573,000, respectively, were for tax compliance services
including the preparation of federal, state, foreign and
expatriate tax returns and assistance with respect to tax audits
and appeals. Additional tax fees for fiscal years 2005 and 2004
of $0 and $26,000 were for other tax advice. In late 2002, the
Audit Committee decided to fully outsource the Companys
tax compliance services and, after reviewing the terms of
alternative proposals, selected PwC to perform this work.
7
No fees other than those described above were paid to PwC for
fiscal year 2005 or 2004.
Pre-Approval Policy
The Audit Committee pre-approves all audit and permissible
non-audit services provided to the Company by PwC. Pre-approval
generally is provided at a regular meeting of the Audit
Committee and covers a several-year period and is, at a minimum,
reviewed annually. Any pre-approval is detailed as to the
particular service or category of services covered and is
generally subject to a specific budget. The independent auditors
and management periodically report to the Audit Committee
regarding the extent of services provided by PwC in accordance
with this pre-approval, and the fees for the services performed
to date. The Audit Committee, or its Chairman, may also
pre-approve other particular services on a case-by-case basis.
All services provided to the Company by PwC during 2004 and 2005
were pre-approved by the Audit Committee in accordance with this
policy. Specifically, at various meetings held in 2004 and 2005,
the Audit Committee approved PwCs provision of audit
services for 2004 and 2005 and approved PwCs provision of
foreign statutory audit, expatriate-related, accounting
consultation and Sarbanes-Oxley Section 404 advisory
services for 2004 and 2005 and, at a meeting held in 2002,
approved PwCs provision of tax compliance services for
2002 through 2005.
REPORT OF THE AUDIT COMMITTEE
Audit Committee Composition and Activities
The Audit Committee, which comprises four directors, operates
under a written Audit Committee Charter.
The composition of the Audit Committee complies with the current
listing standards of The NASDAQ Stock Market. The Board of
Directors has determined that each member of the Audit Committee
meets the enhanced independence requirements applicable to audit
committee members under both The NASDAQ Stock Market listing
standards and the Sarbanes-Oxley Act of 2002 and related SEC
rules. Under the SEC rules, a person is not qualified to serve
on an audit committee if he or she is an affiliate
of the relevant company. The SEC rules create a safe harbor
whereby a person will not be deemed to be an affiliate of a
company if he or she does not beneficially own more than 10% of
any class of voting equity securities of that company.
Mr. Coxe is considered the beneficial owner of 17.7% of
eLoyaltys Common Stock and 26.2% of eLoyaltys
Series B Stock (representing 13.1% of eLoyaltys
voting power, in the aggregate) by virtue of his position as a
managing director of the general partner of Sutter Hill.
Although Mr. Coxe does not qualify for the safe harbor
created by the SEC rules, based on all of the facts and
circumstances, the Board of Directors has determined that he is
not an affiliate of eLoyalty.
Report
The Audit Committee has furnished the following report:
The Audit Committee has reviewed and discussed with the
Companys management and PwC the audited financial
statements of the Company contained in the Companys Annual
Report on
Form 10-K for the
fiscal year ended December 31, 2005. The Audit Committee
also has discussed with PwC the matters required to be discussed
pursuant to SAS No. 61 (Codification of Statements on
Auditing Standards, Communication with Audit Committees) and
SAS No. 90 (Audit Committee Communications).
The Audit Committee has received and reviewed the written
disclosures and the letter from PwC required by Independence
Standards Board Standard No. 1, entitled Independence
Discussions with Audit Committee, and has discussed with
PwC its independence.
8
Based on the review and discussions referred to above, the Audit
Committee recommended to the Board of Directors that the audited
financial statements be included in the Companys Annual
Report on
Form 10-K for the
fiscal year ended December 31, 2005 filed with the
Securities and Exchange Commission on March 23, 2006.
|
|
|
John T. Kohler, Audit Committee Chair |
Tench Coxe, Audit Committee Member
Michael J. Murray, Audit Committee Member
John C. Staley, Audit Committee Member
OTHER BUSINESS
The Board of Directors does not know of any further business to
be presented at the Annual Meeting. However, should any other
matters requiring a vote of eLoyalty stockholders arise, the
persons named as proxies in the enclosed proxy card intend to
vote on those matters in accordance with their judgment as to
the best interests of the Company.
SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND
MANAGEMENT
Beneficial Ownership Information
To the Companys knowledge, the following table sets forth
information regarding beneficial ownership of eLoyalty Common
Stock (as beneficial ownership is determined for purposes of
Rule 13d-3 under
the Securities Exchange Act of 1934) as of March 31, 2006,
except as otherwise indicated, by: (i) each person or group
that beneficially owns more than 5% of the outstanding shares of
eLoyalty Common Stock; (ii) each of the five executive
officers of the Company named in the Summary Compensation Table
appearing later in this proxy statement; (iii) each of the
directors of the Company; and (iv) all executive officers
and directors of the Company as a group. To the Companys
knowledge, the table also shows, for such individuals and group,
the percentage of the Companys total voting power
beneficially owned as of such date (based on the number of
shares of Common Stock and Series B Stock, which generally
votes with the Common Stock, so owned). Except as otherwise
indicated below, each owner has sole voting and investment power
with respect to all shares listed as beneficially owned.
|
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|
|
|
|
|
|
|
|
|
|
|
|
|
Number of Shares of | |
|
Percent of | |
|
|
|
|
Common Stock | |
|
Outstanding | |
|
Percent of Total | |
Name and Address of Beneficial Owner |
|
Beneficially Owned(1)(2) | |
|
Common Stock(1)(2) | |
|
Voting Power(1) | |
|
|
| |
|
| |
|
| |
Jay C. Hoag, Richard H. Kimball and various entities affiliated
with Technology Crossover Ventures
|
|
|
2,615,843 |
(3) |
|
|
27.4 |
% |
|
|
22.2 |
% |
|
c/o Technology Crossover Ventures
528 Ramona Street
Palo Alto, CA 94301 |
|
|
|
|
|
|
|
|
|
|
|
|
Brookside Capital Partners Fund, LP
|
|
|
618,972 |
(4) |
|
|
7.8 |
% |
|
|
5.3 |
% |
|
111 Huntington Avenue
Boston, MA 02199 |
|
|
|
|
|
|
|
|
|
|
|
|
S Squared Technology Corp.
|
|
|
723,575 |
(5) |
|
|
9.4 |
% |
|
|
6.2 |
% |
|
515 Madison Avenue
New York, New York 10022 |
|
|
|
|
|
|
|
|
|
|
|
|
John A. Murphy and various entities affiliated with Alydar
Partners, LLC
|
|
|
400,000 |
(6) |
|
|
5.2 |
% |
|
|
3.4 |
% |
|
222 Berkeley Street
17th Floor
Boston, MA 02116 |
|
|
|
|
|
|
|
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|
|
|
|
9
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|
|
|
|
|
|
|
Number of Shares of | |
|
Percent of | |
|
|
|
|
Common Stock | |
|
Outstanding | |
|
Percent of Total | |
Name and Address of Beneficial Owner |
|
Beneficially Owned(1)(2) | |
|
Common Stock(1)(2) | |
|
Voting Power(1) | |
|
|
| |
|
| |
|
| |
Peninsula Capital Management and Scott Bedford
|
|
|
395,100 |
(7) |
|
|
5.2 |
% |
|
|
3.4 |
% |
|
235 Pine Street, Suite 1818 |
|
|
|
|
|
|
|
|
|
|
|
|
|
San Francisco, California 94104 |
|
|
|
|
|
|
|
|
|
|
|
|
Kelly D. Conway
|
|
|
480,720 |
|
|
|
6.3 |
% |
|
|
4.1 |
% |
Tench Coxe
|
|
|
1,550,395 |
(8) |
|
|
17.7 |
% |
|
|
13.1 |
% |
John T. Kohler
|
|
|
133,205 |
(9) |
|
|
1.7 |
% |
|
|
1.1 |
% |
Michael J. Murray
|
|
|
197,271 |
|
|
|
2.5 |
% |
|
|
1.7 |
% |
John C. Staley
|
|
|
42,885 |
|
|
|
* |
|
|
|
* |
|
Karen Bolton
|
|
|
46,544 |
|
|
|
* |
|
|
|
* |
|
Christopher J. Danson
|
|
|
112,317 |
(10) |
|
|
1.5 |
% |
|
|
1.0 |
% |
Jay A. Istvan
|
|
|
125,910 |
(11) |
|
|
1.6 |
% |
|
|
1.1 |
% |
Steven C. Pollema
|
|
|
160,956 |
|
|
|
2.1 |
% |
|
|
1.4 |
% |
All directors and executive officers as a group
(10 individuals)
|
|
|
5,466,046 |
|
|
|
50.1 |
% |
|
|
45.5 |
% |
|
|
|
|
(1) |
Includes shares of eLoyalty Common Stock that may be acquired
within 60 days after March 31, 2006 through the
exercise of stock options outstanding as of such date, as
follows: Mr. Coxe, 43,400 shares; Mr. Kohler,
97,126 shares; Mr. Murray, 58,258 shares;
Mr. Staley, 32,885 shares; Ms. Bolton,
2,000 shares; Mr. Danson, 135 shares (that may be
acquired by Mr. Dansons spouse); Mr. Pollema,
20,000 shares; and all directors and executive officers as
a group, 253,804 shares. With respect to each of these
individuals and such group, these shares have been deemed to be
outstanding in computing the percent of class in the preceding
table. |
|
|
(2) |
Includes shares of eLoyalty Common Stock that may be acquired
within 60 days after March 31, 2006 through exercise
of the conversion feature associated with the shares of eLoyalty
Series B Stock held by such person or group, in the amounts
reflected for such person or group in the table entitled
Series B Stock below. With respect to each of
these persons and such group, these shares have been deemed to
be outstanding in computing the percent of class in the
preceding table. |
|
|
(3) |
Messrs. Hoag and Kimball are the two managing members of
Technology Crossover Management III, L.L.C.
(TCM III) and Technology Crossover Management
IV, L.L.C. (TCM IV). TCM III is the managing
general partner of TCV III (GP) and the sole general
partner of TCV III, L.P., TCV III (Q), L.P., and
TCV III Strategic Partners, L.P. (TCV III (GP),
TCV III, L.P., TCV III (Q), L.P. and TCV III
Strategic Partners, L.P., collectively the TCV III
Funds), and TCM IV is the sole general partner of TCV IV,
L.P. and TCV IV Strategic Partners, L.P. (the TCV IV
Funds). Each of the TCV III Funds and the TCV IV
Funds (collectively, the TCV Funds) holds of record
shares of eLoyalty Common Stock, and TCM III and TCM IV may
be deemed to have sole voting and investment power with respect
to the shares of eLoyalty Common Stock held by the TCV III
Funds and the TCV IV Funds, respectively. As a result of their
position as the managing members of TCM III and TCM IV, each of
Messrs. Hoag and Kimball may be deemed to have sole
investment power and shared voting power over all shares of
eLoyalty Common Stock held by the TCV Funds. All of the shares
of eLoyalty Common Stock shown in the preceding table as
beneficially owned by Messrs. Hoag and Kimball are held of
record by the TCV Funds. TCM III and TCM IV and
Messrs. Hoag and Kimball disclaim beneficial ownership of
such securities, except to the extent of their respective
pecuniary interests therein. The numbers of shares of eLoyalty
Common Stock held of record by each of the TCV Funds as of
March 31, 2006 are as follows: TCV III (GP),
1,372 shares; TCV III, L.P., 6,524 shares;
TCV III (Q), L.P., 173,418 shares (5.8% of the Common
Stock, after giving effect to the conversion of |
10
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|
the Series B Stock held); TCV III Strategic Partners,
L.P., 7,851 shares; TCV IV, L.P., 533,845 shares
(22.2% of the Common Stock, after giving effect to the
conversion of the Series B Stock held); and TCV IV
Strategic Partners, L.P., 20,028 shares. The share amounts
in this footnote do not include any shares of Series B
Stock, although any Common Stock ownership percentage gives
effect to the conversion of any Series B Stock held. |
|
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(4) |
This information, which is not within the direct knowledge of
the Company, has been derived from a Schedule 13G/ A filed
with the SEC on February 14, 2006 with respect to eLoyalty
Common Stock beneficially owned as of December 31, 2005.
Based on the information contained therein, Brookside Capital
Partners Fund, LP beneficially owns and has sole voting and
investment power with respect to 618,972 shares. |
|
|
(5) |
This information, which is not within the direct knowledge of
the Company, has been derived from a Schedule 13G/ A filed
with the SEC on February 10, 2006 with respect to eLoyalty
Common Stock beneficially owned as of December 31, 2005.
Based on the information contained therein, S Squared Technology
Corp. beneficially owns and has sole voting and investment power
with respect to 723,575 shares, including
20,000 shares beneficially owned by S Squared
Capital II Management, LLC and 22,475 shares that may
be acquired upon conversion of Series B Stock. |
|
|
(6) |
This information, which is not within the direct knowledge of
the Company, has been derived from a Schedule 13G filed
with the SEC on March 31, 2006 with respect to eLoyalty
Common Stock beneficially owned as of March 29, 2006. Based
on the information contained therein, John A. Murphy shares
voting and investment power with respect to 400,000 shares
(5.2%) of the Common Stock. Mr. Murphy is managing member
of Alydar Capital, LLC and Alydar Partners, LLC, both Delaware
limited liability companies, which own and share voting and
investment power with respect to 153,153 and 400,000 shares
(5.2%), respectively, of the Common Stock. Alydar Capital, LLC
is the general partner of Alysheba Fund, L.P. (which owns and
has sole voting and investment power with respect to
8,967 shares of the Common Stock) and Alysheba QP Fund,
L.P. (which owns and has sole voting and investment power with
respect to 144,186 shares of the Common Stock). Alydar
Partners, LLC is the investment manager of Alysheba Fund, L.P.,
Alysheba QP Fund, L.P., and Alysheba Fund Limited (which
owns and has sole voting and investment power with respect to
246,847 shares of the Common Stock). Mr. Murphy
disclaims beneficial ownership of all such shares. |
|
|
(7) |
This information, which is not within the direct knowledge of
the Company, has been derived from a Schedule 13G filed
with the SEC on March 8, 2006 with respect to eLoyalty
Common Stock beneficially owned as of December 31, 2005.
Based on the information contained therein, Peninsula Capital
Management and its affiliate, Scott Bedford, beneficially own
and share voting and investment power with respect to
395,100 shares. |
|
|
(8) |
Mr. Coxe is a managing director of the general partner of
each of Sutter Hill, Sutter Hill Entrepreneurs Fund (AI), L.P.,
and Sutter Hill Entrepreneurs Fund (QP), L.P., which hold of
record 374,102 shares (15.2% of the Common Stock, after
giving effect to the conversion of the Series B Stock
held), 3,768 shares and 9,555 shares, respectively, of
eLoyalty Common Stock. In such capacity, Mr. Coxe is deemed
to have shared voting and investment power over all shares of
eLoyalty Common Stock held of record by such partnerships. Also
includes 37,542 shares held in The Coxe Revocable Trust, of
which Mr. Coxe and his spouse are trustees and as to which
each has voting and investment power, and 6,825 shares held
by Mr. Coxes children. Mr. Coxe disclaims
beneficial ownership of such shares held by such limited
partnerships and trust except to the extent of his pecuniary
interest in such limited partnerships and trust. The share
amounts in this footnote do not include any shares of
Series B Stock, although the Common Stock ownership
percentage gives effect to the conversion of any Series B
Stock held. |
|
|
(9) |
Includes 10 shares of eLoyalty Common Stock held of record
by Mr. Kohlers spouse. Mr. Kohler disclaims
beneficial ownership of such shares. |
|
|
(10) |
Includes 782 shares of eLoyalty Common Stock (including
429 shares that may be acquired upon conversion of
Series B Stock) held of record by Mr. Dansons
spouse. Mr. Danson disclaims beneficial ownership of such
shares. |
11
|
|
(11) |
Includes 200 shares of eLoyalty Common Stock held of record
by a revocable living trust for the benefit of
Mr. Istvans spouse. |
To the Companys knowledge, the following table sets forth
information regarding beneficial ownership of eLoyalty
Series B Stock (as beneficial ownership is determined for
purposes of
Rule 13d-3 under
the Securities Exchange Act of 1934) as of March 31, 2006,
except as otherwise indicated, by: (i) each person or group
that beneficially owns more than 5% of the outstanding shares of
eLoyalty Series B Stock; (ii) each of the five
executive officers of the Company named in the Summary
Compensation Table appearing later in this proxy statement;
(iii) each of the directors of the Company; and
(iv) all executive officers and directors of the Company as
a group. The Series B Stock generally votes with the Common
Stock as a single class. See the table under
Common Stock, above, for information
regarding the aggregate voting power of the Company held by the
individuals and groups listed below. Except as otherwise
indicated below, each owner has sole voting and investment power
with respect to all shares listed as beneficially owned.
|
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|
|
|
|
|
|
|
|
|
Number of Shares of | |
|
Percent of | |
|
|
Series B Stock | |
|
Outstanding | |
Name and Address of Beneficial Owner |
|
Beneficially Owned | |
|
Series B Stock | |
|
|
| |
|
| |
Jay C. Hoag, Richard H. Kimball and various entities affiliated
with Technology Crossover Ventures
|
|
|
1,872,805 |
(1) |
|
|
45.7 |
% |
|
c/o Technology Crossover Ventures
528 Ramona Street
Palo Alto, CA 94301 |
|
|
|
|
|
|
|
|
Brookside Capital Partners Fund, LP
|
|
|
296,327 |
|
|
|
7.2 |
% |
|
111 Huntington Avenue
Boston, MA 02199 |
|
|
|
|
|
|
|
|
Tench Coxe and various entities affiliated with Sutter Hill
Ventures
|
|
|
1,075,203 |
(2) |
|
|
26.2 |
% |
|
c/o Sutter Hill Ventures
755 Pagemill Road, Suite A200
Palo Alto, CA 94301 |
|
|
|
|
|
|
|
|
Kelly D. Conway
|
|
|
3,862 |
|
|
|
* |
|
John T. Kohler
|
|
|
16,064 |
(3) |
|
|
* |
|
Michael J. Murray
|
|
|
23,243 |
|
|
|
* |
|
John C. Staley
|
|
|
0 |
|
|
|
* |
|
Karen Bolton
|
|
|
0 |
|
|
|
* |
|
Christopher J. Danson
|
|
|
2,356 |
(4) |
|
|
* |
|
Jay A. Istvan
|
|
|
1,515 |
|
|
|
* |
|
Steven C. Pollema
|
|
|
132 |
|
|
|
* |
|
All directors and executive officers as a group (10 individuals)
|
|
|
2,995,180 |
|
|
|
73.1 |
% |
|
|
(1) |
Messrs. Hoag and Kimball are the two managing members of
TCM III and TCM IV. TCM III is the managing general
partner of TCV III (GP) and the sole general partner
of TCV III, L.P., TCV III (Q), L.P., and TCV III
Strategic Partners, L.P., and TCM IV is the sole general partner
of the TCV IV Funds. Each of the TCV Funds holds of record
shares of Series B Stock, and TCM III and TCM IV may
be deemed to have sole voting and investment power with respect
to the shares of Series B Stock held by the TCV III
Funds and the TCV IV Funds, respectively. As a result of their
position as the managing members of TCM III and TCM IV,
each of Messrs. Hoag and Kimball may be deemed to have sole
investment power and shared voting power over all shares of
Series B Stock held by the TCV Funds. All of the shares of
Series B Stock shown in the preceding table as beneficially
owned by Messrs. Hoag and |
12
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|
|
Kimball are held of record by the TCV Funds. TCM III and
TCM IV and Messrs. Hoag and Kimball disclaim beneficial
ownership of such securities, except to the extent of their
respective pecuniary interests therein. The numbers of shares of
Series B Stock held of record by each of the TCV Funds as
of March 31, 2006 are as follows: TCV III (GP),
2,285 shares; TCV III, L.P., 10,852 shares;
TCV III (Q), L.P., 288,422 shares (7.0% of the
outstanding Series B Stock); TCV III Strategic
Partners, L.P., 13,057 shares; TCV IV, L.P.,
1,501,673 shares (36.6% of the outstanding Series B
Stock); and TCV IV Strategic Partners, L.P., 56,516 shares
(1.4% of the outstanding Series B Stock). |
|
(2) |
Sutter Hill, Sutter Hill Entrepreneurs Fund (AI), L.P., and
Sutter Hill Entrepreneurs Fund (QP), L.P hold of record
938,952 shares (22.9%), 8,854 shares and
22,418 shares, respectively, of Series B Stock.
Mr. Coxe is a managing director of the general partner of
each of these entities. In such capacity, Mr. Coxe is
deemed to have shared voting and investment power over all
shares of eLoyalty Series B Stock held of record by such
partnerships. Also includes 104,979 (2.6%) shares held in The
Coxe Revocable Trust of which Mr. Coxe and his spouse are
trustees and as to which each has voting and investment power.
Mr. Coxe disclaims beneficial ownership of such shares held
by such limited partnerships and trust except to the extent of
his pecuniary interest in such limited partnerships and trust. |
|
(3) |
Includes 7 shares of Series B Stock held of record by
Mr. Kohlers spouse. Mr. Kohler disclaims
beneficial ownership of such shares. |
|
(4) |
Includes 429 shares of Series B Stock held of record
by Mr. Dansons spouse. Mr. Danson disclaims
beneficial ownership of such shares. |
Section 16(a) Beneficial Ownership Reporting
Compliance
Section 16(a) of the Securities Exchange Act of 1934
requires the Companys directors and executive officers, as
well as any persons who beneficially own more than 10% of
eLoyalty Common Stock, to file with the SEC initial reports and
reports of changes in beneficial ownership of such stock.
Persons subject to Section 16 are required by SEC
regulations to furnish the Company with copies of all
Section 16(a) reports that they file.
Based on its review of copies of such reports filed through or
furnished to the Company and on written representations from
certain reporting persons that no other reports were required,
the Company believes that, except as described below, all
required Section 16(a) reports filed during or for fiscal
2005 with respect to persons who were subject to
Section 16(a) reporting obligations during such period were
filed on a timely basis.
13
STOCK PERFORMANCE GRAPH
The following graph compares the cumulative total stockholder
return on eLoyalty Common Stock with the cumulative total return
on (i) the NASDAQ Market Index, and (ii) a peer group
of other publicly traded information technology consulting
companies selected by the Company (the Peer Group
Index). Cumulative total stockholder return is based on
the period from December 29, 2000 through eLoyaltys
fiscal year end on Saturday, December 31, 2005. The
comparison assumes that $100 was invested on December 29,
2000 in each of eLoyalty Common Stock, the NASDAQ Market Index
and the Peer Group Index, and that any and all dividends were
reinvested.
Comparative Cumulative Total Return
for eLoyalty Corporation,
NASDAQ Market Index and Peer Group Index
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12/29/00 | |
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12/28/01 | |
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12/27/02 | |
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12/26/03 | |
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12/31/04 | |
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12/30/05 | |
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| |
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| |
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| |
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| |
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| |
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| |
eLoyalty Corporation
|
|
$ |
100.00 |
|
|
$ |
8.04 |
|
|
$ |
5.81 |
|
|
$ |
5.80 |
|
|
$ |
9.09 |
|
|
$ |
15.91 |
|
Peer Group Index
|
|
|
100.00 |
|
|
|
66.72 |
|
|
|
20.04 |
|
|
|
46.34 |
|
|
|
62.73 |
|
|
|
43.67 |
|
NASDAQ Market Index
|
|
|
100.00 |
|
|
|
79.71 |
|
|
|
55.60 |
|
|
|
83.60 |
|
|
|
90.63 |
|
|
|
92.62 |
|
|
|
(1) |
The Peer Group Index consists of AnswerThink Inc.,
DiamondCluster International, Inc., Inforte Corporation and
Sapient Corporation. |
EXECUTIVE COMPENSATION
Report of the Compensation Committee
The Compensation Committee of the Board of Directors is
responsible for overseeing the Companys executive
compensation programs. The Compensation Committee approves or
presents recommendations to the Board with respect to the salary
and annual incentive compensation of, and stock awards for,
executive officers of eLoyalty. The Compensation Committee
generally approves performance goals for executive officer bonus
awards, reviews attainment of such goals and approves any actual
bonus award payments. In addition, the Compensation Committee
administers eLoyaltys stock-based incentive plans and
establishes and reviews general policies relating to
compensation and benefits of employees of eLoyalty. The
Compensation Committee is composed entirely of Directors who are
not officers or employees of the Company.
14
|
|
|
Compensation Philosophy and Objectives |
The Companys compensation programs must attract, motivate
and retain the talented people necessary to meet the
Companys current and future leadership needs. The
Companys pay practices are designed to attract
achievement-oriented people who demonstrate individual and team
commitment to superior performance and improved stockholder
value. Specific objectives of the Companys compensation
programs are to:
|
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|
|
Support the Companys efforts to develop, attract and
retain talented leaders and professionals; |
|
|
|
Match the Companys compensation programs to its business
strategies; |
|
|
|
Emphasize the relationship between pay and performance by
placing a significant portion of compensation at risk and
subject to achievement of financial goals and other critical
objectives; and |
|
|
|
Align the financial interests of executive officers with those
of stockholders by providing significant equity-based, long-term
incentives. |
Consistent with these objectives, in February of 2002, the
Compensation Committee approved, and the entire Board of
Directors subsequently ratified, a new compensation program for
eLoyaltys Vice Presidents (the VP Compensation
Program). All executive officers of the Company, other
than Mr. Conway, are Vice Presidents and participants in
the VP Compensation Program.
The VP Compensation Program was established to, among other
things, enhance the focus of eLoyaltys senior level
employees on the delivery of total-company results and provide
greater alignment of stockholder and employee interests through
the creation of targeted equity ownership levels. The program
includes limitations on the funding of cash bonus pools for Vice
Presidents, including limits relating to Company profitability,
requiring that all non-Vice President bonus pools be fully
funded before the funding of any Vice President bonus pool
begins, and requiring that bonus pools for Vice Presidents in
higher compensation tiers (as described below) be funded at a
substantially slower rate than the funding of bonus pools for
Vice Presidents in lower compensation tiers. Where established
goals are not reached, these elements decrease the likelihood of
cash bonuses being paid to executive officers as a group and
decrease the likelihood that cash bonuses paid to executive
officers will reach their targeted amounts in the absence of
overall strong performance.
The VP Compensation Program originally established five
compensation tiers for eLoyalty Vice Presidents, with
eLoyaltys then-current Vice Presidents placed in one of
the first four tiers (no Vice President was eligible to be
placed in the highest tier). Executive officers were placed
within the three middle tiers. Each such tier had associated
with it a target annual cash compensation amount (consisting of
annual base salary component and a target annual bonus
component) and a target equity position in eLoyalty that was the
same for each Vice President within the tier. The target equity
position was expressed as a dollar amount (ranging from $100,000
to $600,000 for the three tiers in which executive officers have
been placed) and included all equity granted by eLoyalty to the
Vice President in his or her capacity as an eLoyalty employee,
whether in the form of restricted Common Stock, the right to
receive future grants of Common Stock (referred to as
installment stock) or options to purchase Common Stock. For
valuation purposes at the time the program was established, each
share of Common Stock issued or to be issued to the applicable
Vice President and each option to purchase a share of Common
Stock granted to the applicable Vice President (irrespective of
the vesting status of the stock or option grant or exercise
price of the option), was valued at $6.85 per share or
option. The VP Compensation Program also permits supplemental
equity grants to be made to Vice Presidents, including executive
officers, at the discretion of the Compensation Committee, thus
increasing the Vice Presidents equity ownership beyond the
targeted amount for his or her tier.
On February 28, 2002, concurrently with similar equity
grants to other Vice Presidents, eLoyalty granted to each
executive officer participating in the VP Compensation Program
shares of restricted stock in an amount such that, when combined
with the equity grants previously made by eLoyalty to that
executive officer (all valued as described above), the aggregate
equity granted to that executive officer approximately equaled
the target equity ownership level for the tier to which such
executive officer was assigned. In subsequent years, eLoyalty
made supplemental grants to several Vice Presidents, including
certain executive officers. In general,
15
these grants were made in recognition of the performance of the
applicable Vice Presidents in the previous year, in the absence
of funding of Vice President bonus pools, while continuing to
align stockholder and employee interests. As time progressed and
the need for recognition of performance through supplemental
grants increased, it became apparent to management and to the
Compensation Committee that the five tier structure of the VP
Compensation Program did not provide enough flexibility in
compensation and that the supplemental grants would result in a
de facto set of fractional tiers between tiers 3 and 4 and
between tiers 4 and 5. As a result, amendments to the VP
Compensation Program were proposed and, in May 2005, were
approved by the Compensation Committee, with ratification by the
Board of Directors.
The May 2005 amendments to the VP Compensation Program increased
the number of tiers from five to ten by inserting two fractional
tiers between tiers 3 and 4 and three fractional tiers between
tiers 4 and 5. One executive officer remained in tier 3,
with the remaining four executive officers, other than
Mr. Conway, placed within the second and third highest of
the ten tiers. In addition, the target equity positions for the
pre-existing four lower tiers were rounded up to the nearest
increment of 10,000 and the target equity position for tier 5
was decreased slightly to 180,000 shares. The target equity
positions now range from 10,000 shares to
180,000 shares. The target annual cash compensation amount
for each fractional tier is the same as the target established
for the whole tier below it. In connection with these
amendments, each Vice President, including the executive
officers other than Mr. Conway, received an equity grant,
as applicable, in an amount of the increase to the target
position for the tier in which they remained or in an the amount
needed to bring them to the target position for the tier in
which they were now placed.
The restricted stock and installment stock granted or awarded
under the VP Compensation Program include a feature whereby the
Company may withhold shares from vesting or the award, as
applicable (which is generally treated as a sale of those shares
back to the Company at fair market value) in certain cases to
satisfy tax withholding obligations related to the grantee.
Restrictions on restricted stock grants generally vest in 20
equal quarterly installments over the five year period following
the grant date. Awards of installment stock generally provide
for issuance of the stock in 20 equal quarterly installments
over the five year period following the award date. In the case
of newly hired Vice Presidents or persons promoted to Vice
President, the initial grant of restricted stock or award of
installment stock generally occurs approximately one year
following hire or promotion, with an immediate vesting of 20% of
the stock and the balance vesting in equal quarterly
installments over the following four year period.
The following discussion under Compensation Components and
Fiscal 2005 Determinations discusses the general elements
of our executive officers compensation for 2005.
|
|
|
Compensation Components and Fiscal 2005
Determinations |
The three major components of executive officer compensation
are: (i) base salary, (ii) annual incentive awards,
and (iii) long-term, equity-based incentive awards.
Individual executive compensation includes each of these
elements and is designed to achieve the goals of the
Companys compensation programs.
Base Salary: The Compensation Committee believes
base salaries should be established based on the competitive
marketplace for the specific responsibilities of the position as
well as the experience, knowledge and demonstrated performance
of the individual. Base salaries for executive officers were not
increased during 2005, as the Compensation Committee believed
that these base salaries continued to be competitive during
fiscal 2005. The base salary amounts paid during fiscal 2005 to
the executive officers named in the Summary Compensation Table
that follows are shown in the Salary column of such
table.
Annual Incentive Awards: Annual incentives are
based on attainment of key strategic and financial goals
identified at the beginning of each annual performance period
that are specific to the executive officer to whom they relate.
Measured achievement of such goals may be formulaic, based on
specific quantifiable results and pre-determined payout
matrices, or may require subjective evaluation. A greater
aggregate weighting is typically placed on those goals for which
performance achievement is objectively measurable. Strategic and
financial goals established for the 2005 fiscal year, for which
applicability and weighting varied by executive officer, related
to net income, profit contribution margin, service line revenue,
accounts receivable management, cost management, voluntary
employee turnover, new business initiatives, and
16
leadership. Notwithstanding the above, the Compensation
Committee retains discretion to adjust, upward or downward, the
annual incentive award payout amounts.
Target bonuses for executive officers, other than
Mr. Conway, for the 2005 fiscal year ranged from 100% to
105% of base salary, depending on the individual
executives position and responsibilities, placing 50% to
51% of their total target cash compensation at risk. The
Compensation Committee believes that providing the opportunity
to earn such additional cash compensation reinforces the
principle that a significant portion of pay should be at risk
and strengthens the link between pay and performance. Actual
annual incentive awards paid may be equal to, more than or less
than the targeted amounts, depending on how actual results
compare with pre-established strategic and financial goals and
available funding. As described above, the imposition of
limitations on the funding of Vice President bonus pools,
particularly those for the higher compensation tiers in which
such executive officers were placed, lessens the likelihood that
executive officers will receive any such cash bonuses and, if
received, decreases the likelihood that such bonuses will rise
to the higher end of the ranges identified above.
As a result of the funding limitations described above, no
bonuses were paid to executive officers for the 2005 fiscal year.
Long-Term, Equity-Based Incentive Awards: The goal
of the Companys long-term, equity-based incentive awards
is to align the interests of executive officers with
stockholders and to provide each executive officer with a
significant incentive to manage the Company from the perspective
of an owner with an equity stake in the business. As reflected
in the Restricted/ Installment Stock Award column of
the Summary Compensation Table each such executive officer has
received grants of restricted Common Stock or, with respect to
Ms. Bolton, installment Common Stock awards, in an
aggregate amount necessary to allow such officer to reach the
target equity position for the tier in which he or she has been
placed. In connection with the increase in the number of tiers
under the VP Compensation Program, Messrs. Danson, Istvan
and Pollema, each of whom previously had received one or more
supplemental grants of restricted Common Stock, were placed in
the fractional tier having a target equity position closest to
the aggregate equity grants each previously had received and
then received an additional grant in the amount needed to reach
the target equity position for that tier. Ms. Bolton was
promoted to a new tier and received an award of installment
Common Stock in the amount needed to reach the target equity
position for that tier. The Compensation Committee believes that
the substantial equity positions held by these executive
officers are sufficient to properly align their interests with
those of the stockholders. In general, absent adjustment of the
target equity position for an applicable tier, it is anticipated
that future grants to executive officers generally would be
limited to situations involving promotion to a higher
compensation tier with which a higher target equity position is
associated.
Mr. Conways base salary and annual incentive were
determined in accordance with the criteria described in the
Base Salary and Annual Incentive Awards
sections of this report. His base salary was last increased in
October 1998 in accordance with the then applicable policies and
principles of TSC. Mr. Conways target annual
incentive award equals 110% of his base salary. Mr. Conway
did not receive an annual incentive award for 2005, however,
based on the criteria and other factors discussed under
Annual Incentive Awards above.
After implementation of the VP Compensation Program described
above, the Compensation Committee reviewed the elements of
Mr. Conways overall compensation package, together
with the other terms of his employment, to ensure that they
comport with its overall philosophy of executive compensation in
general, and more specifically, the refinements to that
philosophy embodied in the VP Compensation Program. As a result
of such review, the Committee determined that
Mr. Conways employment contract, originally entered
into when Mr. Conway was an Executive Vice President of
TSC, ought to be replaced with an employment contract with terms
more consistent with those typically applicable to chief
executive officers of corporations such as eLoyalty. On
November 7, 2002, eLoyalty and Mr. Conway entered into
a new employment agreement, described below under
Employment Contracts and Employment Termination and Change
in Control Arrangements. Also on that date, in connection
with his new employment agreement and consistent with the
factors discussed under Long-Term, Equity-Based Incentive
Awards, Mr. Conway received an
17
award of 350,206 shares of restricted Common Stock under
the 1999 Stock Incentive Plan. In 2004, the Compensation
Committee determined that, in light of the progress made by the
Company in improving its overall business during the period
since the date of such grant, additional awards of equity to
Mr. Conway were warranted. In accordance with this
determination, Mr. Conway received an award of
62,500 shares of restricted Common Stock on May 31,
2004, and an additional award of 62,500 shares of
restricted Common Stock on November 30, 2004, each under
the 1999 Stock Incentive Plan. In 2005, again in light of the
progress being made in improving the Companys business,
Mr. Conway received an award of 37,044 shares of
restricted Common Stock under the 1999 Stock Incentive Plan.
|
|
|
Deductibility of Executive Compensation |
Section 162(m) of the Internal Revenue Code of 1986, as
amended, generally limits the corporate tax deduction for
compensation paid to executive officers named in the Summary
Compensation Table to $1 million, unless certain exceptions
apply. The 1999 plan has been structured so that any
compensation deemed paid in connection with the exercise of
option grants made under that plan should qualify as
performance-based compensation that would therefore be exempt
from the $1 million limit. Compensation deemed paid in
connection with the vesting of restricted stock does not qualify
as performance-based compensation under section 162(m) and
thus is subject to the $1 million limit. The Compensation
Committee believes it is appropriate to retain discretion to
determine bonus awards paid to the Companys executive
officers and thus such bonuses do not qualify as
performance-based compensation under section 162(m) and are
subject to the $1 million limit on deductibility. The
Compensation Committee believes that there may be some
situations in which it is appropriate or necessary to provide
compensation in excess of the $1 million limit to attract
or retain critical talent and that the benefits of retaining
flexibility and discretion under its pay programs outweigh the
limited risk of loss of tax deductions under section 162(m).
|
|
|
Tench Coxe, Compensation Committee Chair |
|
Jay C. Hoag, Compensation Committee Member |
|
John T. Kohler, Compensation Committee Member |
Compensation Committee Interlocks and Insider
Participation
The Compensation Committee of eLoyaltys Board of Directors
currently consists of Mr. Coxe, as Chairman, Mr. Hoag
and Mr. Kohler. None of Mr. Coxe, Mr. Hoag nor
Mr. Kohler is a current or former officer or employee of
eLoyalty. During the last fiscal year, no executive officer of
eLoyalty served on the board of directors or compensation
committee of any other company, one of whose executive officers
served as a director or member of the Compensation Committee of
eLoyalty.
18
Summary Compensation Table
The following table sets forth compensation earned in fiscal
years 2005, 2004 and 2003 by the President and Chief Executive
Officer of eLoyalty and the four other most highly compensated
executive officers of eLoyalty who were serving as executive
officers at the end of fiscal 2005. The position identified in
the table for each person is that persons current position
at eLoyalty. The people listed in the table below are sometimes
referred to as Named Executive Officers.
|
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|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Long-Term Compensation | |
|
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
Restricted/ | |
|
|
|
|
|
|
Annual Compensation | |
|
Installment | |
|
Securities | |
|
|
|
|
Fiscal | |
|
| |
|
Stock | |
|
Underlying | |
|
All Other | |
Name and Principal Position |
|
Year | |
|
Salary | |
|
Bonus | |
|
Other | |
|
Awards(1) | |
|
Options | |
|
Compensation | |
|
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
|
| |
Kelly D. Conway
|
|
|
2005 |
|
|
$ |
480,000 |
|
|
$ |
0 |
|
|
$ |
0 |
|
|
$ |
181,516 |
(3) |
|
|
0 |
|
|
$ |
6,150 |
(10) |
|
President and |
|
|
2004 |
|
|
$ |
480,000 |
|
|
$ |
0 |
|
|
$ |
0 |
|
|
$ |
710,000 |
(4) |
|
|
0 |
|
|
$ |
6,150 |
|
|
Chief Executive Officer |
|
|
2003 |
|
|
$ |
480,000 |
|
|
$ |
0 |
|
|
$ |
0 |
|
|
$ |
0 |
|
|
|
0 |
|
|
$ |
207,569 |
|
Karen Bolton
|
|
|
2005 |
|
|
$ |
300,000 |
|
|
$ |
0 |
|
|
$ |
206,379 |
(2) |
|
$ |
232,304 |
(5) |
|
|
0 |
|
|
$ |
88 |
(10) |
|
Vice President, |
|
|
2004 |
|
|
$ |
300,000 |
|
|
$ |
0 |
|
|
$ |
225,892 |
|
|
$ |
0 |
|
|
|
0 |
|
|
$ |
0 |
|
|
Client Services |
|
|
2003 |
|
|
$ |
275,000 |
|
|
$ |
0 |
|
|
$ |
125,593 |
|
|
$ |
180,412 |
(6) |
|
|
0 |
|
|
$ |
0 |
|
Christopher J. Danson
|
|
|
2005 |
|
|
$ |
300,000 |
|
|
$ |
0 |
|
|
$ |
0 |
|
|
$ |
73,500 |
(3) |
|
|
0 |
|
|
$ |
6,150 |
(10) |
|
Vice President, Delivery |
|
|
2004 |
|
|
$ |
300,000 |
|
|
$ |
0 |
|
|
$ |
0 |
|
|
$ |
192,834 |
(7) |
|
|
0 |
|
|
$ |
6,150 |
|
|
|
|
|
2003 |
|
|
$ |
280,000 |
|
|
$ |
0 |
|
|
$ |
0 |
|
|
$ |
178,738 |
(8) |
|
|
0 |
|
|
$ |
6,000 |
|
Jay A. Istvan
|
|
|
2005 |
|
|
$ |
400,000 |
|
|
$ |
0 |
|
|
$ |
0 |
|
|
$ |
73,500 |
(3) |
|
|
0 |
|
|
$ |
6,150 |
(10) |
|
Vice President, General |
|
|
2004 |
|
|
$ |
400,000 |
|
|
$ |
0 |
|
|
$ |
0 |
|
|
$ |
388,896 |
(9) |
|
|
0 |
|
|
$ |
6,150 |
|
|
Manager, Converged IP |
|
|
2003 |
|
|
$ |
400,000 |
|
|
$ |
0 |
|
|
$ |
0 |
|
|
$ |
0 |
|
|
|
0 |
|
|
$ |
282,571 |
|
|
Solutions |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Steven C. Pollema
|
|
|
2005 |
|
|
$ |
300,000 |
|
|
$ |
0 |
|
|
$ |
0 |
|
|
$ |
73,500 |
(3) |
|
|
0 |
|
|
$ |
6,150 |
(10) |
|
Vice President, Operations |
|
|
2004 |
|
|
$ |
300,000 |
|
|
$ |
0 |
|
|
$ |
0 |
|
|
$ |
391,566 |
(9) |
|
|
0 |
|
|
$ |
6,150 |
|
|
and Chief Financial Officer |
|
|
2003 |
|
|
$ |
300,000 |
|
|
$ |
0 |
|
|
$ |
0 |
|
|
$ |
0 |
|
|
|
0 |
|
|
$ |
63,422 |
|
|
|
|
|
(1) |
The column shows the market value of the restricted or
installment stock awards on the date of grant, based on the per
share closing price of eLoyalty Common Stock on their respective
grant dates. On December 31, 2005, the Named Executive
Officers, other than Ms. Bolton, held shares of restricted
stock, with a value at such date (based on the $10.29 closing
price for eLoyalty Common Stock on December 30, 2005), as
follows: Mr. Conway, 227,139 shares, $2,337,260;
Mr. Danson, 70,314 shares, $723,531; Mr. Istvan,
67,911 shares, $698,804; and Mr. Pollema,
64,794 shares, $666,730. On December 31, 2005,
Ms. Bolton had the right to receive 77,049 shares of
installment stock under previous awards, with a value of
$792,834. In the event dividends are paid to owners of eLoyalty
Common Stock, dividends would be paid on the restricted shares,
but not the installment stock, in the same amount and at the
same time as paid to other owners of eLoyalty Common Stock. |
|
|
(2) |
Reflects amounts paid by the company to compensate
Ms. Bolton for costs associated with her status as an
Australian expatriate and the costs of maintaining residences in
both the United States and Australia, including (i) for
2005, $95,804 for housing, $6,493 for land taxes on her
Australian residence incurred as a result of being non-resident,
$52,155 in travel expenses relating to trips to Australia, $670
in storage and tax preparation fees and $50,808 in additional
taxes incurred arising from such status and the foregoing
compensation items; (ii) for 2004, $66,000 for housing,
$14,092 for two years of land taxes on her Australian residence
incurred as a result of being non-resident, $25,642 for the
purchase of an automobile (previously leased by the Company) for
Ms. Boltons use during the remainder of her tenure as
an expatriate, $38,888 in travel expenses relating to trips to
Australia, and $81,270 in additional taxes incurred arising from
such status and the foregoing compensation items; and
(iii) for 2003, $55,660 for housing, $28,082 in travel
expenses relating to trips to Australia, $1,595 of moving
expenses, and $40,255 in additional taxes incurred arising from
such status and the foregoing compensation items. |
19
|
|
|
|
(3) |
Represents the market value of restricted stock awards made on
May 31, 2005, valued using the $4.90 per share closing
price of eLoyalty Common Stock on that date. 37,044 shares
were awarded to Mr. Conway and 15,000 shares were
awarded to each of Mr. Danson, Mr. Istvan and
Mr. Pollema. The restrictions on these shares lapse over a
twenty-quarter period in approximately equal quarterly
installments beginning August 31, 2005, subject to the
recipients continued employment. |
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(4) |
Represents the aggregate market value of the restricted stock
awards of 62,500 shares made on May 31, 2004, valued
using the $6.33 per share closing price of eLoyalty Common
Stock on May 28, 2004, and 62,500 shares made on
November 30, 2004, valued using the $5.03 per share
closing price of eLoyalty Common Stock on that date. The
restrictions on these shares lapse over twenty-quarter periods
in approximately equal quarterly installments beginning
August 31, 2004 and February 28, 2005, respectively,
subject to Mr. Conways continued employment. |
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(5) |
Represents the market value of the installment stock award of
47,409 shares made on May 31, 2005, valued using the
$4.90 per share closing price of eLoyalty Common Stock on
May 31, 2005. These shares are issued over a twenty-quarter
period in approximately equal quarterly installments beginning
August 31, 2005, subject to Ms. Boltons
continued employment. |
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(6) |
Represents the aggregate market value of the installment stock
awards of 51,095 shares made on May 31, 2003, valued
using the $3.39 per share closing price of eLoyalty Common
Stock on May 30, 2003, and 2,000 shares made on
November 30, 2003, valued using the $3.60 per share
closing price of eLoyalty Common Stock on November 28,
2003. The shares under the May 31, 2003 award are issued
over a twenty-quarter period in approximately equal quarterly
installments beginning August 31, 2003, subject to
Ms. Boltons continued employment. 700 of the shares
under the November 30, 2003 award were issued on
November 30, 2003, with the balance being issued over a
thirteen-quarter period in approximately equal quarterly
installments beginning February 28, 2004, subject to
Ms. Boltons continued employment. |
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(7) |
Represents the market value of the restricted stock award of
32,409 shares made on August 31, 2004, valued using
the $5.95 per share closing price of eLoyalty stock on that
date. The restrictions on these shares lapse over a
twenty-quarter period in approximately equal quarterly
installments beginning November 30, 2004, subject to
Mr. Dansons continued employment. |
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(8) |
Represents the aggregate market value of the restricted stock
awards of 51,095 shares made on May 31, 2003, valued
using the $3.39 per share closing price of eLoyalty Common
Stock on May 30, 2003, and 1,535 shares made on
November 30, 2003, valued using the $3.60 per share
closing price of eLoyalty Common Stock on that date. The
restrictions on the shares under the May 31, 2003 award
lapse over a twenty-quarter period in approximately equal
quarterly installments beginning August 31, 2003, subject
to Mr. Dansons continued employment. The restrictions
with respect to 537 of the shares under the November 30,
2003 grant lapsed on November 30, 2003, with the balance
lapsing over a thirteen-quarter period in approximately equal
quarterly installments beginning February 28, 2004, subject
to Mr. Dansons continued employment. |
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(9) |
Represents the market value of restricted stock awards made on
April 1, 2004, valued using the $6.56 per share
closing price of eLoyalty Common Stock on that date.
59,283 shares were awarded to Mr. Istvan and
59,690 shares were awarded to Mr. Pollema. The
restrictions on these shares lapsed with respect to 5% of the
shares granted to each on April 1, 2004, with the balance
lapsing over a nineteen-quarter period in approximately equal
quarterly installments beginning May 31, 2004, subject to
the recipients continued employment. |
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(10) |
Reflects employer contributions to an eLoyalty qualified defined
contribution plan. |
20
Option Exercises in Fiscal 2005 and Option Values at
December 31, 2005
The following table shows the number and value of options to
purchase Common Stock held by the Named Executive Officers at
December 31, 2005. No options were exercised by these
individuals in fiscal 2005.
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Value of Unexercised | |
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Number of Unexercised | |
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In-the-Money Options at | |
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Options at December 31, 2005 | |
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December 31, 2005 | |
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Name |
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Exercisable | |
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Unexercisable | |
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Exercisable | |
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Unexercisable | |
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Kelly D. Conway
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0 |
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0 |
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$ |
0 |
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$ |
0 |
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Karen Bolton
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2,000 |
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0 |
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$ |
0 |
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$ |
0 |
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Christopher J. Danson
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0 |
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0 |
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$ |
0 |
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$ |
0 |
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Jay A. Istvan
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0 |
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0 |
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$ |
0 |
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$ |
0 |
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Steven C. Pollema
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20,000 |
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0 |
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$ |
0 |
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$ |
0 |
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The 1999 Stock Incentive Plan (pursuant to which all awards held
by the Named Executive Officers were granted) provides that, in
the event of any change in control (as defined in the 1999
plan), the Board of Directors would have the discretion (but
would not be required) to make such adjustments to outstanding
options and other awards under the plan as it deems appropriate.
The 1999 Stock Incentive Plan further provides that such
adjustments may include, without limitation, the surrender and
cash out of all outstanding awards or the
substitution of the number and class of securities into which
shares of eLoyalty Common Stock are converted in the change in
control for the shares of eLoyalty Common Stock underlying
awards under the plan, with an appropriate adjustment in the
exercise prices or base prices of the corresponding options or
stock appreciation rights, respectively. As used in the 1999
plan, the term change in control means, subject to
specified exceptions, (i) the acquisition by any
individual, entity or group of beneficial ownership of 25% or
more of the outstanding common stock or voting securities of
eLoyalty, (ii) a change in the identity of a majority of
the members of the Board of Directors from those who constituted
the Board of Directors at the time that eLoyalty was spun off
from TSC (the Incumbent Board), counting any new
director whose election was approved by a majority of the
members of the Incumbent Board as a member of the Incumbent
Board, (iii) the consummation of a reorganization, merger
or consolidation of eLoyalty or a sale or other disposition of
all or substantially all of eLoyaltys assets, other than
in a transaction following which the beneficial owners of more
than 60% of the outstanding common stock and voting securities
of eLoyalty prior to the transaction beneficially own 60% or
more of the outstanding common stock and voting securities of
the surviving or acquiring entity, in substantially the same
relative proportion before and after the transaction, or
(iv) the consummation of a plan of complete dissolution or
liquidation of eLoyalty.
In addition to the discretionary adjustment rights of the Board
of Directors under the 1999 plan, certain eLoyalty executive
officers have contractual rights to an acceleration of their
options. Among the Named Executive Officers, the employment
agreements signed by Messrs. Conway and Istvan require the
automatic vesting, upon a defined change in control, of all such
unvested options (i) that otherwise would vest within three
years after the change of control, in the case of
Mr. Conway, and (ii) in their entirety, in the case of
Mr. Istvan. Additionally, the employment agreement signed
by Messrs. Pollema and Istvan provide that if the Company
terminates his employment, other than for serious misconduct (as
defined in that agreement), all options granted to him that
would have vested within one year of the termination date will
fully vest.
Employment Contracts and Employment Termination and Change in
Control Arrangements
Each of the Named Executive Officers has entered into an
employment agreement. The material continuing terms of such
agreements, including their provisions relating to employment
termination generally and following a change in control, are
summarized in the following paragraphs.
Under his employment agreement, Mr. Conways annual
base salary is set at $480,000, subject to annual review and
discretionary adjustment. In addition, he is eligible to
participate in the Companys other
21
compensation programs, including annual bonus, equity incentive
award and other employee benefit programs. As part of the
agreement, Mr. Conway received a grant of
350,206 shares of restricted Common Stock, which began
vesting on November 30, 2002 and will continue on a
quarterly basis through 2006. See Summary
Compensation Table.
Mr. Conways employment agreement provides that either
Mr. Conway or the Company may terminate his employment at
any time, for any reason, no reason or good reason
(as defined in the agreement by reference to specified adverse
changes in his employment circumstances), with or without cause
(as defined in the agreement by reference to specified acts of
misconduct) or advance notice. In the event
Mr. Conways employment is terminated without cause by
the Company or terminated by Mr. Conway with good reason,
Mr. Conway shall, after executing a general release of
claims and complying with the terms of his employment agreement
and any other applicable agreements, (i) receive his
then-current base salary for 18 months following his
termination date, (ii) receive a bonus equal to 150% of the
average of (A) his bonus from the prior year and
(B) his target bonus under the Companys then-current
bonus plan, (iii) at his election, receive reimbursement
for the cost of premiums to continue his health insurance
coverage at the same level for 18 months after his
termination or until he qualifies for health insurance through a
new employer, whichever is first, and (iv) receive
accelerated vesting of restricted stock, stock option and other
equity grants that would otherwise have vested during the
two-year period following his termination (collectively, the
Severance Benefits).
If Mr. Conways employment is terminated for cause,
Mr. Conway terminates his employment without good reason or
the Company and he mutually terminate their employment
relationship, Mr. Conway will not be entitled to any
Severance Benefits or other amounts, except for any vested right
under a written Company benefit plan. The agreement further
provides that if Mr. Conways employment terminates
due to his death or disability, the Company will provide him or
his estate with (a) his then-current base salary for the
following 12 months, (b) two-thirds of the severance
bonus described in clause (ii) of the prior paragraph, and
(c) 12 months of health premium reimbursement as
described in clause (iii) of the prior paragraph.
Additionally, his restricted stock and stock option grants would
become vested as to half of the then-unvested shares.
Mr. Conways agreement also provides that, in the
event of a change of control (defined the same as under the 1999
Stock Incentive Plan; see Option Exercises in
Fiscal 2005 and Option Values at December 31, 2005)
during Mr. Conways employment, his restricted stock
and stock option grants that would have otherwise vested during
the three-year period following the change in control would vest
as of the date of the change of control. It contains
undertakings relating to confidentiality and rights to certain
intellectual property developed during his employment. It also
contains various post-termination restrictive covenants,
including ones prohibiting Mr. Conway for specified periods
from providing consulting services to clients on whose matters
he worked.
Under her employment agreement, Ms. Boltons annual
base salary is set at $250,000, subject to annual review and
discretionary adjustment. She is also eligible to participate in
the Companys other compensation programs, including annual
bonus, equity incentive award and other employee benefit
programs. Finally, Ms. Boltons agreement provides her
with certain reimbursements and benefits relating to the fact
that she is an Australian citizen living in the United States,
including housing and vehicle allowances and periodic trips to
Australia for her and her family.
The term of the employment agreement expires December 31,
2006, subject to renewal for successive one-year periods upon
the mutual agreement of the parties. If, at the end of the
stated term or any renewal, the agreement is not renewed,
Ms. Bolton is entitled to receive a lump sum payment equal
to 6 months of her then-current base salary and, if she has
not found comparable employment within six months thereafter,
Ms. Bolton is entitled to receive another 6 months
base salary (payable in monthly installments, which installments
cease upon her locating comparable employment).
22
The Company may terminate Ms. Boltons employment at
any time, with or without cause or advance notice. However, if
such termination is not at the end of a stated term or renewal
term as described above or for serious misconduct
(as defined in the agreement by reference to specified acts of
misconduct), Ms. Bolton is entitled to receive a lump sum
payment equal to 12 months of her then-current base salary
and receive reimbursement for the cost of premiums to continue
her health insurance coverage at the same level for
12 months after her termination or until she qualifies for
health insurance through a new employer, whichever is first.
Ms. Bolton is also entitled to receive these benefits if,
following a change of control, her position is eliminated, she
resigns within 90 days or her job functions are diminished.
If Ms. Boltons employment is terminated for serious
misconduct, she will not be entitled to any severance benefits
or other amounts, except for any vested right under a written
Company benefit plan.
Ms. Boltons agreement contains undertakings relating
to confidentiality and rights to certain intellectual property
developed during her employment. It also contains various
post-termination restrictive covenants, including ones
prohibiting her for specified periods from providing consulting
services to clients or prospective clients.
Under his employment agreement, Mr. Dansons annual
base salary is set at $300,000, subject to annual review and
discretionary adjustment. In addition, he is eligible to
participate in the Companys other compensation programs,
including annual bonus, equity incentive award and other
employee benefit programs.
Mr. Dansons employment agreement provides that either
Mr. Danson or the Company may terminate his employment at
any time, for any reason, no reason or good reason
(as defined in the agreement by reference to specified adverse
changes in his employment circumstances), with or without cause
(as defined in the agreement by reference to specified acts of
misconduct) or advance notice. In the event
Mr. Dansons employment is terminated without cause by
the Company or terminated by Mr. Danson with good reason,
Mr. Danson shall, after executing a general release of
claims and complying with the terms of his employment agreement
and any other applicable agreements, (i) receive a lump sum
payment equal to 12 months of his then-current base salary,
(ii) receive a bonus equal to the average of (A) his
bonus from the prior year and (B) a reasonable estimate of
his bonus for the year in which the termination occurs under the
Companys then-current bonus plan, (iii) at his
election, receive reimbursement for the cost of premiums to
continue his health insurance coverage at the same level for
12 months after his termination or until he qualifies for
health insurance through a new employer, whichever is first, and
(iv) receive accelerated vesting of restricted stock, stock
option and other equity grants that would otherwise have vested
during the one-year period following his termination.
If Mr. Dansons employment is terminated for cause,
Mr. Danson terminates his employment without good reason or
the Company and he mutually terminate their employment
relationship, Mr. Danson will not be entitled to any
severance benefits or other amounts, except for any vested right
under a written Company benefit plan. The agreement further
provides that if Mr. Dansons employment terminates
due to his death or disability, the Company will provide him or
his estate with (a) receive a lump sum payment equal to
12 months of his then-current base salary, (b) a bonus
equal to 2/3 of the average of (A) his bonus from the prior
year and (B) a reasonable estimate of his bonus for the
year in which the termination occurs under the Companys
then-current bonus plan, and (c) reimbursement for the cost
of premiums to continue his health insurance coverage at the
same level for 12 months after his termination.
Additionally, his restricted stock and stock option grants would
become vested as to half of the then-unvested shares.
Mr. Dansons agreement also provides that, in the
event of a change of control (defined the same as under the 1999
Stock Incentive Plan) during Mr. Dansons employment,
his restricted stock and stock option grants that would have
otherwise vested during the two-year period following the change
in control would vest as of the date of the change of control.
It contains undertakings relating to confidentiality and rights
to certain intellectual property developed during his
employment. It also contains various post-termination
restrictive covenants, including ones prohibiting
Mr. Danson for specified periods from providing consulting
services to clients on whose matters he worked.
23
Mr. Istvans employment agreement provides for his
employment until the agreement is terminated in accordance with
its terms. Either party may terminate the agreement at any time,
with the termination becoming effective as of the date specified
by the terminating party that is within 90 days after
notice of termination is given. If the Company terminates
Mr. Istvans employment other than for serious
misconduct (as defined in the agreement by reference to
specified acts of misconduct), or if Mr. Istvans
employment is terminated as a result of constructive discharge
(as defined in the agreement by reference to specified adverse
changes in his employment circumstances), he is entitled to
receive: (i) a lump sum payment in an amount equal to his
then current base salary, plus his average annual bonus earned
during the two years preceding termination (for any year prior
to 2001, the bonus earned is deemed to equal his annual base
salary); and (ii) accelerated vesting of all stock options
that would have otherwise vested during the one-year period
following his termination. In the event that Mr. Istvan
dies or becomes permanently disabled during the term of the
agreement, the Company also is obligated to provide such lump
sum payment. The agreement provides that Mr. Istvan will
receive a stated salary, subject to annual review and
modification by mutual agreement based on Mr. Istvans
responsibilities, performance and capabilities, and establishes
his minimum target bonus. It further provides that
Mr. Istvan will be entitled to participate in other
components of then-applicable compensation programs, including
equity incentive award and employee benefit programs.
Mr. Istvans agreement contains undertakings relating
to confidentiality and rights to certain intellectual property
developed during his employment. It also contains various
post-termination restrictive covenants, including ones
prohibiting Mr. Istvan from engaging in certain competitive
businesses for a period of one year after termination.
Mr. Pollemas employment agreement provides for his
employment until the agreement is terminated in accordance with
its terms. Either party may terminate the agreement at any time
upon 90 days prior notice. If the agreement is terminated
by the Company following serious misconduct (as defined in the
agreement by reference to specified acts of misconduct) on the
part of Mr. Pollema, however, the termination takes
immediate effect. If the Company terminates
Mr. Pollemas employment other than for serious
misconduct, or if Mr. Pollemas employment is
terminated as a result of constructive discharge (as defined in
the agreement by reference to specified adverse changes in his
employment circumstances), he is entitled to receive: (i) a
lump sum payment in an amount equal to then current base salary,
plus his average annual bonus earned during the two years
preceding termination; and (ii) accelerated vesting of all
stock options that would have otherwise vested during the
one-year period following his termination. In the event that
Mr. Pollema dies or becomes permanently disabled during the
term of the agreement, the Company also is obligated to provide
such lump sum payment. The agreement provides that
Mr. Pollema will receive a stated salary, subject to annual
review and modification by mutual agreement based on
Mr. Pollemas responsibilities, performance and
capabilities, and establishes his minimum target bonus. It
further provides that Mr. Pollema will be entitled to
participate in other components of then-applicable compensation
programs, including equity incentive awards and employee benefit
programs. Mr. Pollemas agreement contains
undertakings relating to confidentiality and rights to certain
intellectual property developed during his employment. It also
contains various post-termination restrictive covenants,
including ones prohibiting Mr. Pollema for specified
periods from engaging in certain competitive businesses.
Mr. Pollemas employment agreement also contains an
obligation for Mr. Pollema to purchase, within the 90-day
period following commencement of his employment, shares of
eLoyalty Common Stock having an aggregate purchase price equal
to $150,000. The Company also extended a $250,000 loan to
Mr. Pollema upon commencement of his employment, in part to
facilitate these purchases. Due to a variety of events,
including those related to the loss of a major customer
immediately following his employment, circumstances surrounding
the business downturn experienced by the Company during fiscal
2001, and the private placement, rights offering and tender
offers engaged in by the Company during fiscal 2001,
Mr. Pollema was prevented by both Company policy and
applicable law from engaging in the required transactions in the
24
Companys stock until February 5, 2002.
Mr. Pollema completed his required purchases during the
first half of 2002.
SUBMISSION OF STOCKHOLDER PROPOSALS FOR 2007
Deadline for Inclusion in Proxy Statement
Any stockholder proposal to be considered by eLoyalty for
inclusion in the proxy statement and form of proxy for next
years annual meeting of stockholders must be received by
the Corporate Secretary of eLoyalty at eLoyaltys principal
executive offices, 150 Field Drive, Suite 250, Lake
Forest, Illinois 60045, no later than December 8, 2006 and
must otherwise satisfy the requirements of applicable SEC rules.
Deadline for Notice of Other Stockholder Proposals/ Director
Nominations
Stockholder proposals that are not intended for inclusion in a
proxy statement for an annual meeting, but that stockholders
intend to introduce at an annual meeting, as well as proposed
stockholder nominations for the election of directors at an
annual meeting, must each comply with advance notice procedures
set forth in eLoyaltys By-Laws in order to be brought
properly before that annual meeting of stockholders. In
addition, with respect to any such stockholder proposals, the
Company may utilize discretionary authority conferred by proxy
in voting thereon if, among other matters, the stockholder
proponent does not give timely notice of the matter to the
Company in accordance with such By-Law procedures. In general,
written notice of such a stockholder proposal or a director
nomination must be delivered to the Corporate Secretary of
eLoyalty not less than 75 days nor more than 100 days
prior to the anniversary date of the preceding annual meeting of
stockholders. With regard to next years annual meeting of
stockholders, the written notice must be received no earlier
than February 7, 2006 and no later than March 4, 2006.
In addition to timing requirements, the advance notice
provisions of the By-Laws contain informational content
requirements that must also be met. A copy of the By-Law
provisions governing these timing procedures and content
requirements may be obtained by writing to the Corporate
Secretary of eLoyalty at the address specified on the first page
of this proxy statement.
If the presiding officer at the annual meeting of stockholders
determines that business, or a nomination, was not brought
before the meeting in accordance with the By-Law provisions,
such business will not be transacted or such defective
nomination will not be accepted.
INCORPORATION BY REFERENCE
Notwithstanding anything to the contrary in any of
eLoyaltys other filings under the Securities Exchange Act
of 1934 or the Securities Act of 1933, before or after the date
of this proxy statement, that incorporate future SEC filings
made by eLoyalty, none of the information under Report of
the Audit Committee, Stock Performance Graph
or the Report of the Compensation Committee under
Executive Compensation will be incorporated by
reference into any of those filings.
ADDITIONAL INFORMATION
The cost of soliciting proxies will be borne by eLoyalty. In
addition to soliciting proxies through the mail, certain
employees of eLoyalty may solicit proxies in person, by
facsimile or by telephone, without additional compensation. As
is customary, eLoyalty will, upon request, reimburse brokers,
banks, custodians and other nominee holders of record for their
out-of-pocket expenses
of forwarding proxy materials to the beneficial owners of
eLoyalty shares.
25
Your vote is important. Please complete the enclosed proxy card
with your voting instructions and mail it in the enclosed
postage-paid envelope as soon as possible or, if you wish,
submit your proxy with voting instructions by telephone or
through the Internet by following the instructions on the proxy
card.
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By Order of the Board of Directors, |
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Steven C. Pollema, Corporate Secretary |
The Company will furnish without charge to each person whose
proxy is solicited upon the written request of such person a
copy of the Companys Annual Report on
Form 10-K for the
fiscal year ended December 31, 2005, as filed with the
Securities and Exchange Commission, including the financial
statements and financial statement schedules (upon request,
exhibits thereto will be furnished subject to payment of a
specified fee). Requests for copies of such report should be
directed to Steven C. Pollema, Corporate Secretary, eLoyalty
Corporation, 150 Field Drive, Suite 250, Lake Forest,
Illinois 60045.
26
THIS PROXY, WHEN PROPERLY EXECUTED, WILL BE VOTED AS DIRECTED BELOW. IN THE ABSENCE OF SUCH DIRECTION, IT
WILL BE VOTED FOR ITEM 1 BELOW. THIS PROXY REVOKES ANY PROXY PREVIOUSLY GIVEN.
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Please
Mark Here
for Address
Change or
Comments
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SEE REVERSE SIDE |
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1.
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To elect
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FOR
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WITHHOLD |
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all nominees
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AUTHORITY |
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(01) Tench Coxe and
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listed to the left
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to vote for all |
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(02) John T. Kohler
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(except as marked
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nominees |
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to the contrary)
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listed to the left |
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as Class I Directors for a
three-year term. If either such
nominee should be unavailable,
the proxies or any of them may
vote for a substitute
nominee at their discretion.
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(Instruction: To withhold authority to vote for either nominee, write that
nominees name in the space provided below.)
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To transact such other business as may properly come before the meeting
and any postponement or adjournment thereof. |
I plan to attend the meeting. o
PLEASE SIGN, DATE AND RETURN THE PROXY CARD
PROMPTLY USING THE ENCLOSED ENVELOPE.
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Signature
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Signature
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Date
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, 2006 |
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Please sign above exactly as name(s) appear(s) hereon. (When signing as attorney, executor,
administrator, trustee, guardian, etc., give title as such. If joint account, each joint owner
should sign.)
5 FOLD AND DETACH HERE 5
Vote by Internet or Telephone or Mail
24 Hours a Day, 7 Days a Week
Internet
and telephone voting is available through 11:59 PM Eastern Time
the day prior to annual meeting day.
Your Internet or telephone vote authorizes the named proxies to vote your shares in the same manner
as if you marked, signed and returned your proxy card.
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Internet
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Telephone
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Mail |
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http://www.proxyvoting.com/eloy
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1-866-540-5760
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Mark, sign and date |
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Use the Internet to vote your proxy.
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Use any touch-tone telephone to
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your proxy card |
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Have your proxy card in hand when
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OR
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vote your proxy. Have your proxy
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OR
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and |
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you access the web site.
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card in hand when you call.
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return it in the |
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enclosed postage-paid |
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If you vote your proxy by Internet or by telephone,
you do NOT need to mail back your proxy card.
eLOYALTY CORPORATION
ANNUAL MEETING OF STOCKHOLDERS
MAY 18, 2006
This Proxy is solicited on behalf of the Board of Directors
The undersigned hereby appoints and constitutes KELLY D. CONWAY, JOHN T. KOHLER and
JOHN C. STALEY, and each or any of them, as proxies of the undersigned, with all the powers that
the undersigned would possess if personally present and acting and with power of substitution to
each, for and in the name of the undersigned to vote and act at the Annual Meeting of Stockholders
of eLoyalty Corporation to be held at the Woodfield Suites, 2000 S. Lakeside Drive, Bannockburn,
Illinois, 60015, on Thursday, May 18, 2006 at 9:00 a.m., local time, and at any postponement or
adjournment thereof, with respect to all shares of (1) eLoyalty Common Stock, par value $0.01 per
share, and (2) eLoyalty 7% Series B Convertible Preferred Stock, par value $0.01 per share,
standing in the name of the undersigned or with respect to which the undersigned is entitled to
vote or act, subject to any direction indicated on the reverse side of this card. If directions are
not given, the proxies will vote FOR the proposal shown on the reverse side of this card and, at
their discretion, on any other matter that may properly come before the meeting.
(Continued and to be signed and dated on the reverse)
Address Change/Comments (Mark the corresponding box on the reverse side)
5 FOLD AND DETACH HERE 5
eLOYALTY CORPORATION
Annual Meeting of Stockholders
Thursday, May 18, 2006
9:00 a.m.
Woodfield Suites
2000 S. Lakeside Drive
Bannockburn, IL 60015
If you plan to attend the Annual Meeting of Stockholders, please detach this portion
of the proxy card and bring it with you. It will serve as your admission ticket.