UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549



                                    FORM 8-K


        CURRENT REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES
                              EXCHANGE ACT OF 1934


                                JANUARY 21, 2004
                DATE OF REPORT (DATE OF EARLIEST EVENT REPORTED)



                     THE PNC FINANCIAL SERVICES GROUP, INC.
             (Exact name of registrant as specified in its charter)

                          COMMISSION FILE NUMBER 1-9718


            PENNSYLVANIA                                      25-1435979
   (State or other jurisdiction of                         (I.R.S. Employer
   incorporation or organization)                        Identification No.)

                                  ONE PNC PLAZA
                                249 FIFTH AVENUE
                       PITTSBURGH, PENNSYLVANIA 15222-2707
          (Address of principal executive offices, including zip code)


                                 (412) 762-2000
              (Registrant's telephone number, including area code)

          (Former name or former address, if changed since last report)







ITEM 7.    FINANCIAL STATEMENTS AND EXHIBITS

           (c) The exhibit listed on the Exhibit Index accompanying this
           Form 8-K is furnished herewith.

ITEM 12.   DISCLOSURE OF RESULTS OF OPERATIONS AND FINANCIAL CONDITION

           On January 21, 2004, The PNC Financial Services Group, Inc. (the
           "Corporation") issued a press release and held a conference call for
           investors regarding the Corporation's earnings and business for the
           quarter and year ended December 31, 2003. The Corporation also
           provided supplementary financial information on its web site,
           including financial information disclosed in connection with its
           earnings press release and related investor conference call. A copy
           of this supplementary financial information is included in this
           report as Exhibit 99.1 and is furnished herewith.





                                    SIGNATURE


           Pursuant to the requirements of the Securities Exchange Act of 1934,
the Registrant has duly caused this report to be signed on its behalf by the
undersigned hereunto duly authorized.

                                          THE PNC FINANCIAL SERVICES GROUP, INC.
                                          (Registrant)


           Date:  January 21, 2004        By: /s/ Samuel R. Patterson
                                              --------------------------------
                                              Samuel R. Patterson
                                              Controller





                                  EXHIBIT INDEX


Number        Description                                    Method of Filing
------        -----------                                    ----------------

 99.1         Financial Supplement (unaudited) for           Furnished Herewith
              Fourth Quarter and Full Year 2003