Following Success in New York and Miami, Sauce Enters a Key Chicago Market to Help Restaurants Reclaim Customer Relationships
NEW YORK, NY - May 16, 2025 (NEWMEDIAWIRE) - Sauce, the leading first-party ordering and delivery platform built for independent restaurants, announced today the launch of its complete end-to-end customer engagement solution at the National Restaurant Association Show. The company also announced its expansion into the Chicago restaurant market, bringing its flat-fee delivery and white-glove support to one of America’s most iconic food cities.
This end-to-end launch marks a major milestone for Sauce and for the first-party delivery category. For the first time, restaurants can now manage the entire guest journey in one platform: from discovery to online ordering, delivery fulfillment to fully managed customer support, and now, powered by Sauce’s new AI retention engine, automated re-engagement and loyalty.
AI-powered retention, now available to all Sauce customers, uses behavioral insights and dynamic content to drive repeat orders automatically. In early testing, the system increased return orders by over 20%, helping restaurants capture more value from every guest.
“The roll out of these final pieces completes our vision of being a truly end-to-end solution for restaurants - a first for us and for the industry,” said Li-ran Navon, CEO of Sauce. “Most first-party delivery platforms stop at delivery. Sauce doesn’t just go further - it manages the entire delivery customer journey, from end-to-end. With discovery built-in, fully managed fulfillment, and AI-powered discovery and retention, we’re giving restaurants everything they need to build long-term customer relationships and grow delivery profitably.”
With this launch, Sauce offers the only fully-managed first-party delivery solution that includes:
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Branded online ordering
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Managed delivery with a local courier network
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Live customer support
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AI-powered email marketing and retention
NRA Show attendees can visit Sauce at Booth #5517 to experience the full platform and learn how Sauce is helping restaurants reduce fees, grow direct orders, and keep customers coming back.
About Sauce
Sauce is a first-party restaurant delivery platform that enables independent restaurants and chains to manage their own online orders and delivery without relying on third-party apps. Sauce provides a cost-effective, end-to-end delivery solution that maximizes restaurant profitability and customer loyalty. Sauce operates throughout New York and Florida, as well as other major markets, and is helping restaurants take back control of their brand, data, and revenue.
Media Contact
pr@getsauce.com
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