Online Backup Company Carbonite Loses Customers’ Data, Blames And Sues Suppliers

The danger of storing your data in the cloud, part n. VC-backed online backup and storage provider Carbonite has lost data of 7,500+ customers who relied on the company to keep their files safe, The Boston Globe unveiled over the weekend. The newspaper gets the information from a lawsuit that was filed by the Boston company last week, alleging that two of its service providers sold it over $3 million worth of defective hardware, linking this to the loss of their customer's data and as a result, bringing "substantial damage" to its business and reputation. Carbonite is seeking unspecified damages against Promise Technology , which it is suing for unfair and deceptive business practices, fraud and breach of contract, as well as system integrator and IT consultancy firm Interactive Digital Systems (for breach of warranty). The latter company advised and implemented Promise Technology solutions, which were supposed to monitor multiple computer hard drives in order to assure that they were functioning properly.